Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Pepe

Sherman Oaks,CA

Summary

Proven multitasker and dedicated leader, adept in time management and quality assurance, with a history of enhancing customer satisfaction. Excelled in problem-solving and maintaining high standards of service, significantly improving efficiency. Demonstrates strong detail orientation and leadership, driving positive outcomes in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Assistant Worker

Braidsbypippillc@gmail.com
01.2024 - Current

-Customer service answer high volume calls

-Book appointments through Booksy and take messages

-Create and post content

-Maintains accurate records for inventory

-Prepare outgoing shipments

Stock Assistant

Inglewood Family Dental
06.2023 - 02.2024

Receiving and processing Incoming shipments

Maintenance Assistant

Miracle on 132nd St Childcare
03.2022 - 01.2023

-yard maintenance

-take out trash

-clean front and back yard

-Grocery shop and run errands for business.

Math and Reading Tutor

Dc Public Schools
09.2019 - 06.2020

-Social Peer Support Award

-Resiliency Award


Youth Counselor Assistant

Department of Recreation and Parks
01.2018 - 12.2018
  • Promoted positive behavior change through the use of appropriate reinforcement techniques and incentives.
  • Provided a safe and nurturing environment, promoting open communication and trust-building among youths.
  • Coordinated community outreach programs aimed at raising awareness around various mental health topics affecting young people.
  • Enhanced youth engagement by incorporating interactive activities and group discussions in counseling sessions.

Cook and Clean

Hardee's Restaurant
01.2017 - 09.2017
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Cook and Clean

University of Maryland
02.2016 - 03.2017
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Salesman

Teen Advancement
03.2015 - 09.2015
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales by offering advice on purchases and promoting additional products.

Education

High School Diploma -

Maya Angelou Public Charter School
Washington, DC
06-2017

Skills

    detail oriented

    Quality assurance

    Time management

    Good attendance

    Dedicated

    Multitasking

    Physically fit

    Email/data entry

    Leadership

    Problem solving

Timeline

Assistant Worker

Braidsbypippillc@gmail.com
01.2024 - Current

Stock Assistant

Inglewood Family Dental
06.2023 - 02.2024

Maintenance Assistant

Miracle on 132nd St Childcare
03.2022 - 01.2023

Math and Reading Tutor

Dc Public Schools
09.2019 - 06.2020

Youth Counselor Assistant

Department of Recreation and Parks
01.2018 - 12.2018

Cook and Clean

Hardee's Restaurant
01.2017 - 09.2017

Cook and Clean

University of Maryland
02.2016 - 03.2017

Salesman

Teen Advancement
03.2015 - 09.2015

High School Diploma -

Maya Angelou Public Charter School
James Pepe