James Perez
Buda,TX
Summary
Dynamic professional with a proven track record at AutoNation Toyota South Austin, enhancing customer satisfaction and streamlining service operations. Excelled in fast-paced environments, leveraging strong problem-solving and excellent communication skills. Achieved efficiency and positive outcomes through teamwork and a detail-oriented approach. Continuously sought knowledge advancement, demonstrating a friendly and positive attitude towards challenges. Learned to communicate effectively and work diligently in a team environment. Practiced organizational skills and how to manage time in fast-paced situations.
Overview
4
4
years of professional experience
Work History
Lube Technician
AutoNation Toyota South Austin
02.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
Express Service Technician
Austin Subaru
11.2024 - 02.2025
- Enhanced customer satisfaction by providing timely and efficient express services.
- Conducted thorough multi-point inspections on vehicles, identifying necessary repairs or maintenance.
- Attended factory-sponsored training classes to enhance knowledge and skills.
- Executed tasks independently to ensure timely completion of service work.
- Checked fluids, tires, brakes, and other systems as part of 27-point inspection.
Server
Cracker Barrel
07.2021 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Some College (No Degree) - Automotive Technology
Austin Community College
Austin, TXSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Excellent communication
- Calm under pressure
Timeline
Lube Technician
AutoNation Toyota South Austin
02.2025 - Current
Express Service Technician
Austin Subaru
11.2024 - 02.2025
Server
Cracker Barrel
07.2021 - 02.2025
Some College (No Degree) - Automotive Technology
Austin Community College
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