Ashley Perinovic
Oklahoma City,Oklahoma
Summary
Strategic and innovative professional with a proven track record in meeting deadlines efficiently, resolving problems independently, using initiative to improve processes and working hard to meet organizational objectives. Ability to work under pressure and successfully deal with competing demands while maintaining complete confidentiality within fast-paced environments. Demonstrating excellent communication skills successfully utilized in preparing reports and documents and liaising with senior staff members and clients. Possesses an unwavering commitment to company’s growth while ensuring the highest levels of services through managerial skills, teamwork, communications, and prompt response to issues. Seeking to utilize my career experience in a role that allows for growth and advancement.
Overview
9
9
years of professional experience
Work History
Member Service Agent
Costco Wholesale Corp
08.2024 - Current
- Maintained detailed records of member interactions, ensuring all pertinent information was accurately documented for reference in future communications.
- Participated in cross-functional projects aimed at enhancing the overall member experience through improved processes and workflows.
- Maintained up-to-date knowledge of company products and services to provide accurate information to members at all times.
- Resolved member issues efficiently, utilizing strong problem-solving skills and comprehensive knowledge of company policies.
REMOTE ADMINISTRATIVE COORDINATOR
CLASSEN SCHOOL OF ADVANCED STUDIES GIRLS BASKETBALL TEAM
08.2020 - 04.2022
- Manages the daily of operations of the girls’ basketball team
- Liaison between district and school administration, parents, and the head coach
- Prepares documents to submit for team-related meals and travels
- Assists the head coach in gameday preparation.
assistant manager
approved cash advance
03.2019 - 04.2020
- Mentored staff to enhance skills and achieve daily targets using hands-on and motivational leadership
- Enforced company policies and procedures to strengthen operational standards across departments
- Enhanced sales by implementing merchandising and promotional improvements
- Secured revenue by accurately monitoring transactions and deposits to eliminate discrepancies.
assistant manager
tower loans
11.2017 - 03.2019
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel
- Enforced company policies and procedures to strengthen operational standards across departments
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
- Produced monthly sales and performance reports, supporting operational planning and strategic decision making
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
sales representative
at&T inc
06.2016 - 11.2017
- Landed new customer accounts through effective customer service and powerful cold-calling scripts
- Executed updated marketing plans to increase branding exposure, customer traffic, and sales
- Prepared and processed contracts and order forms for new and existing customers
- Actualized strategies to continuously improve customer service, company or brand visibility provided
- Introduced customers to new offerings and updated accounts
- Developed solutions to meet market gaps and drive company sales
- Stayed on top of changes in company offerings and policies by frequently communicating with service, inventory management and technical personnel.
assistant manager
security finance
03.2015 - 01.2016
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel
- Enforced company policies and procedures to strengthen operational standards across departments
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
- Enhanced sales by implementing merchandising and promotional improvements
- Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
Education
associate of arts - Business Administration
carl albert state college
general diploma -
panama high school
Skills
- Communication
- Organizational
- Self-Motivated
- Leadership
- Detail-Oriented
- Adaptability
- Interpersonal
- Time Management
- Problem Solving
- Administrative
- Project Management
- Marketing
- MS Office
- Adobe
Timeline
Member Service Agent
Costco Wholesale Corp
08.2024 - Current
REMOTE ADMINISTRATIVE COORDINATOR
CLASSEN SCHOOL OF ADVANCED STUDIES GIRLS BASKETBALL TEAM
08.2020 - 04.2022
assistant manager
approved cash advance
03.2019 - 04.2020
assistant manager
tower loans
11.2017 - 03.2019
sales representative
at&T inc
06.2016 - 11.2017
assistant manager
security finance
03.2015 - 01.2016
associate of arts - Business Administration
carl albert state college
general diploma -
panama high school