Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Emergency Program Coordinator
Owensboro Medical Health System
01.2023 - 08.2023
Provided ongoing direction and leadership for program operations of Event Medicine program and Intrafacility Transport program.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Developed and maintained relationships with external partners to facilitate program operations. Providing an average 5% month growth of 12 transporting EMS systems.
Collaborated with regional and local EMS program coordinators to achieve consistency in program objectives and services.
Kept program-related data accurate, up-to-date and easily accessible for accessibility.
Tracked and reported expenses accurately to manage program budgets.
Organized and managed program development from conception through successful execution.
Monitored programming schedules, conformance to guidelines and quality.
Supervised media programming team and provided feedback to drive quality programming.
Helped directors resolve production, casting and budgeting issues impacting station performance.
Implemented public education programs Hands Only CPR and Stop the Bleed.
EMS Liaison
Tennvoa Healthcare Clarksville
05.2017 - 11.2022
Successfully communicated with entities inside and outside of business.
Solved conflicts and addressed issues that occurred between other entities and business.
Monitored, communicated and coordinated objectives of [Business Name].
Collected and analyzed data and feedback to identify opportunities to improve relationship between other entities and business.
Liaised between internal departments and external partners to promote efficient communication and collaboration.
Facilitated meetings and conferences between various parties, enabling better collaboration and efficient decision-making.
Monitored and reported on progress of liaison initiatives, providing feedback to stakeholders.
Assisted in resolving conflicts between parties, providing mediation and negotiation tactics.
Trained team personnel on liaison activities and protocols, mentoring and coaching to improve skills.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Gathered, organized and input information into digital database.
Educated staff on organizational mission and goals to help employees achieve success.
Emergency Preparedness Coordinator
Tennova Healthcare - Clarksville
05.2017 - 11.2022
Built and strengthened relationships to manage effective planning and implementation of emergency response strategies.
Maintained current understanding of local, state and federal guidelines for emergency response.
Facilitated emergency management training for staff and conducted emergency drills.
Utilized comprehensive risk analysis to identify, assess and manage emergency management risks.
Collaborated with regional and local stakeholders to prepare plans and procedures to respond to emergency scenarios.
Lead Tennova Healthcare Clarksville vaccination program providing immunization for staff and community. Maintained a less than 0.05% waste of vaccination.
Provide daily data to Federal and State data systems
ED Technician
Tennova Healthcare - Clarksville
08.2015 - 05.2017
Assisted with resuscitation, CPR, and emergency airway procedures.
Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
Quickly responded to codes and cardiac monitor alarms.
Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
Conducted patient intake and triage procedures.
Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
Worked with nurses to assess patients and prepare for tests and procedures.
Facilitated transfer of patients throughout medical facility and between departments.
Education
Associate of Applied Science - Registered Cardiovascular Invasive Specialist
Fortis Institute- Nashille
Nashville, TN
05.2017
Paramedic Certification - Paramedicine
KCTCS- Hopkinsville Ky
Hopkinsville, KY
Certification - EMT-IV
Vol State
Gallatin, TN
Skills
Process Improvements
Report Preparation
Project Management
Persuasive Communication Style
Staff Development
Resource Management
System Enhancement
Proactive Mindset
Team Oversight
Strategic Planning
Standard Operating Procedures
Accomplishments
Exceeded program growth by 5% in both Tennova Healthcare and Owensboro Health EMS programs.
Conceptualized and developed Owensboro Health Event Medicine program.
Lead State of Tennessee Stop the Bleed program, 2019,2020, 2021, 2022
Educated 10,000 individuals in Hands only CPR program
Held the first Executive Leadership position on Highland Rim Coalition for Tennova HealthCare.
Timeline
Emergency Program Coordinator
Owensboro Medical Health System
01.2023 - 08.2023
EMS Liaison
Tennvoa Healthcare Clarksville
05.2017 - 11.2022
Emergency Preparedness Coordinator
Tennova Healthcare - Clarksville
05.2017 - 11.2022
ED Technician
Tennova Healthcare - Clarksville
08.2015 - 05.2017
Associate of Applied Science - Registered Cardiovascular Invasive Specialist
Registered Nurse- PACU (Post Anesthesia Care Unit) at Owensboro Health Regional HospitalRegistered Nurse- PACU (Post Anesthesia Care Unit) at Owensboro Health Regional Hospital