Summary
Overview
Work History
Education
Skills
Websites
Professional Development
Work Availability
Work Preference
Timeline
Hi, I’m

James Perry

Dayton,OH

Summary

Dependable and detail-oriented professional with a unique background in IT support, media promotions, and live event coordination. Known for following complex procedures with precision and thriving in structured environments where consistency and accuracy matter. Experienced in executing promotional campaigns, managing internal and external communications, and supporting technology-driven projects in both government and entertainment settings. Brings a steady hand, a collaborative mindset, and a strong commitment to getting the job done right—every time.

Overview

20
years of professional experience

Work History

ICF
Reston, VA

Business Analyst
01.2020 - 01.2025

Job overview

  • Led daily scrum meetings for a cross-functional team of 7+, driving alignment on deliverables, resolving blockers, and ensuring consistent achievement of project milestones and deadlines.
  • Reviewed, edited, and standardized procedural documentation, eliminating 5–10% of redundant content to enhance clarity, accelerate onboarding, and improve overall training efficiency across teams.
  • Conducted comprehensive business process analysis, recommending and implementing automation strategies that streamlined cross-platform workflows and increased system usability, directly enhancing client operational efficiency.
  • Audited and optimized a third-party ticket management system, designing performance dashboards and actionable reporting tools that drove accountability and reduced ticket backlog by over 65% within six months.
  • Held active Level 2 Public Trust Clearance with the U.S. Department of the Treasury, demonstrating high standards of security, compliance, and trustworthiness.

ADVANCED MANAGEMENT CONCEPTS
Dayton, OH

Association Executive
01.2008 - 01.2020

Job overview

  • Oversaw day-to-day operations and long-term strategic planning as the primary executive for Monument Builders of North America (MBNA), with a $1M annual budget, serving 750+ international members with a 98% retention rate.
  • Planned and executed an annual 3-day industry conference with 900+ attendees, generating $500K in attendee revenue and contributing to $1.5M+ in total event income.
  • Launched and managed the association’s social media presence (Facebook, LinkedIn, YouTube), modernizing member outreach and communications; achieved a 29% average year-over-year growth in followers, expanding the audience from 185 to 2.5K+ and generating 3,000+ views on the debut video post.
  • Developed member-focused programs, including vendor discount partnerships, coupon incentives, and an online CE portal, webinars, and graded rubrics to support ongoing professional development.
  • Directed national advocacy initiatives, building strategic relationships with policymakers, educating members on legal rights, and funding state-level efforts to influence legislation and strengthen industry representation.

IHEART RADIO
Dayton, OH

WXEG Promotions Director
07.2005 - 11.2006

Job overview

  • Analyzed sales and marketing data for improved strategies.
  • Collaborated with sales staff to plan campaigns.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Monitored product market and adjusted marketing plans.

Education

WRIGHT STATE UNIVERSITY

B.A. from MASS COMMUNICATION

University Overview

Skills

  • Public Speaking
  • Creativity
  • Social Media
  • Content & Visual Development
  • Marketing
  • Data Analysis
  • Budget Management
  • Event Management
  • Client Relations
  • Regulatory Compliance
  • Conflict Resolution
  • Cross-functional Collaboration
  • Office 365
  • AI Tools
  • CRM Platforms
  • Project Management Software
  • Cloud

Websites

Professional Development

Professional Development
SCRUM MASTER CERTIFIED (SMC), INTERNATIONAL SCRUM INSTITUTE
Availability
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Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Company CulturePaid time off401k matchCareer advancementWork-life balanceWork from home option

Timeline

Business Analyst
ICF
01.2020 - 01.2025
Association Executive
ADVANCED MANAGEMENT CONCEPTS
01.2008 - 01.2020
WXEG Promotions Director
IHEART RADIO
07.2005 - 11.2006
WRIGHT STATE UNIVERSITY
B.A. from MASS COMMUNICATION

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