James Perry
Boulder,CO
Summary
Innovative manager with expertise in IT evaluation and customer service training. Skilled in streamlining operations and fostering team collaboration, resulting in improved service delivery and operational efficiency, with a focus on achieving organizational goals.
Overview
2
2
Languages
1
1
Certification
7
7
years of professional experience
Work History
IT
Scintlla foundation
Boulder, Colorado
04.2025 - Current
- Assessed IT solutions, providing actionable recommendations for enhancements.
- Analyzed IT infrastructure, identifying opportunities for upgrades and improvements.
- Contributed to budget planning sessions, enabling accurate forecasting of IT expenditures.
- Tested newly installed equipment before placing it into service.
- Rotated sign daily to ensure visibility for customers. to ensure it was always facing outward.
general Manager
Salt spa
01.2020 - 01.2024
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated daily operations and staff schedules to ensure smooth functioning of salt spa.
- Resolved customer complaints, contributing to improved guest satisfaction.
- Assisted in developing and delivering customer service training programs to enhance employee skills.
- Adhered to health and safety protocols while providing spa treatments.
Assistant Manager
Noodles and Company boulder co
08.2019 - 12.2020
- Managed daily restaurant operations to ensure a smooth workflow and excellent service.
- Oversaw inventory management, ensuring stock levels met demand without excess waste.
- Collaborated with the managerial team to develop staff schedules for optimal coverage.
- Facilitated communication between front-of-house and back-of-house staff to improve efficiency.
- Assisted in training new team members on operational procedures and customer service standards.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Associate of Science - X-ray Technician
University of Denver
Denver, CO12-2028
Certificate -
Google Cyber Security
Boulder03-2022
High School Diploma -
Boulder High School
Boulder, CO05-2013
Skills
- IT infrastructure
- Data management
- Technical support
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Client relations
Affiliations
Member of a foundation that focuses on women's rights, peace, and climate change
Languages
English
Full Professional
Spanish
Limited
Certification
- cyber security
Timeline
IT
Scintlla foundation
04.2025 - Current
general Manager
Salt spa
01.2020 - 01.2024
Assistant Manager
Noodles and Company boulder co
08.2019 - 12.2020
Associate of Science - X-ray Technician
University of Denver
Certificate -
Google Cyber Security
High School Diploma -
Boulder High School