James Pettinato

Greet members and guests warmly, addressing inquiries and resolving issues to ensure a positive experience. Process new memberships, renewals, and cancellations, maintaining accurate records in the membership system. Promote membership packages, personal training sessions, and fitness classes to potential and existing members. Work closely with fellow staff to create a cohesive and welcoming environment for all members.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Disinfect workstations and floors appropriately during and at the end of each shift.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
• Monitored safety of guests in and around swimming pool.
• Provided friendly customer service to guests and addressed concerns.