James C Pfiffner Jr

• Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
• Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
• Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
• Transported goods between warehouse locations according to shipment and storage needs.
• Operated forklift in compliance with OSHA guidelines and organizational policies.
• Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
• Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
• Collaborated with team members to complete tasks quickly and increase overall productivity.
• Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
• Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
• Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
• Maneuvered forklift safely in congested and confined areas using skill and technique.

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.
• Handled equipment, chemicals, and materials properly and with caution.
• Confirmed all cleaning tools and equipment were stored properly after use.
• Emptied trashcans and transported waste to collection areas.
• Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
• Provided assistance to other staff members with cleaning of difficult areas.
• Organized and used industrial cleaning products following strict safety procedures.
• Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
• Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
• Maintained clean, neat, and professional entrances.

• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
• Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
• Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
• Received products using RF scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
• Unloaded and stacked materials by raising and lowering lifting devices.
• Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
• Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
• Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
• Reduced product damage by performing routine forklift maintenance and safety checks.
• Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
• Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
• Improved overall warehouse cleanliness, routinely clearing debris from aisles.
• Collaborated with other warehouse team members, ensuring smooth workflow through effective communication during forklift operations.
• Expedited shipment processes by accurately pulling orders from inventory shelves using a forklift following pick tickets specifications.
• Packed items into appropriate containers for shipment.
• Fostered positive working relationships with colleagues and supervisors, promoting teamwork and collaboration within the warehouse environment while executing daily forklift tasks.
• Kept up-to-date on company policies and procedures relating to forklift operations through continuous training sessions and self-directed learning.
• Assisted with periodic physical inventory counts, ensuring accuracy and integrity in stock records through meticulous tracking of items moved via the use of a warehouse forklifter.
• Safeguarded quality of products stored in the warehouse by ensuring proper stacking techniques and adherence to weight restrictions while operating a forklift.
• Assisted in inventory management through accurate record-keeping of forklift operations and stock movement.
• Enhanced team productivity by providing on-the-job training to new forklift operators, ensuring proper handling techniques were followed at all times.
• Manually counted Number of picked and packaged orders for any loss.
• Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
• Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
• Communicated with floor managers to determine merchandise placement.
• Coordinated team member movements based on current needs, avoiding safety concerns, or delays.

• Trained new team members on company procedures, ensuring quick integration and productivity.
• Led a team of receivers, delegating tasks effectively to maintain smooth operations and meet deadlines.
• Resolved discrepancies in shipment deliveries, maintaining accurate records and preventing errors.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Inspected merchandise and sent damaged pieces for repair before shipment.
• Processed invoices and order forms for goods received and shipped for proof of transactions.
• Drove forklifts and other equipment to move materials.
• Verified documentation and condition of freight to assure quality standards were achieved.
• Maintained clean, orderly work environment free of hazards.
• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.
• Reviewed purchase orders to verify accuracy, addressing any discrepancies before processing shipments.
• Assisted in receiving, stocking and distribution of merchandise.
• Operated equipment while observing standard safety procedures.
• Operated moving truck safely to deliver items to destination without nicks or scratches.

Worked as a temp for Aerotek at Quad City Freight.

See above job description (Quad City Freight - forklift operator) for details.

• Maintained grounds by trimming, weeding, and general clean-up.
• Performed planting, watering, mulching, and edging of lawns.
• Operated a zero turn lawn mower to mow lawns
• Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
• Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
• Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
• Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
• Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
• Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
• Trained new team members on best practices in landscaping techniques ensuring consistent quality across all projects.
• Utilized power tools and landscaping machines to maintain outdoor areas.
• Removed debris and waste from outdoor areas.
• Cut trees and shrubs to shape and maintain landscape.
• Prepared soil for planting and sowing.
• Performed equipment maintenance and repairs to keep tools functional for projects.
• Maintained gardening tools by replacing blades and fluids.

• Minimized product damage through careful maneuvering and transporting of fragile items.
• Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
• Contributed to warehouse organization by efficiently utilizing storage spaces and aisles.
• Enhanced operational efficiency, regularly updating skills through company-provided training sessions.
• Facilitated collaborative work environment, readily assisting colleagues in heavy lifting tasks.
• Maintained clean and safe work environment, contributing to reduction in workplace accidents.

• Reduced workplace accidents with thorough safety checks of forklift equipment before each shift.
• Expedited shipment preparation process by skillfully stacking pallets in an organized manner, ensuring stability during transit.
• Minimized product damage by carefully handling items during transportation within the warehouse facility.
• Contributed to timely order fulfillment through efficient organization and staging of products, ready for shipping.
• Maintained a clean and hazard-free work environment by promptly addressing spills or obstructions on the floor area.
• Reduced the likelihood of product mishandling by clearly labeling pallets with relevant information, such as weight capacity and handling instructions.
• Demonstrated compliance with OSHA regulations by adhering to safety guidelines throughout all aspects of forklift operation and maintenance.
• Ensured accurate inventory counts by conducting routine audits and updating tracking systems accordingly.
• Utilized warehouse management systems to track inventory levels, ensuring timely replenishment of low stock items.
• Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
• Assessed equipment for damage, wear, battery life, and fluid levels.
• Increased warehouse efficiency by operating stand-up forklifts to manage inventory and load/unload products.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Completed point of sale opening and closing procedures.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Rotated merchandise and displays to feature new products and promotions.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
• Supervised guests at front counter, answering questions regarding products.
• Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.

see above job description for details.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases & locate items.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Answered questions about store policies and addressed customer concerns.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Reduced processing errors by meticulously following transaction procedures.
• Supported marketing initiatives by setting up and maintaining promotional displays.
• Increased sales of promotional items by informing customers about current offers.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Facilitated smoother checkout process, trained new employees on POS systems.
• Ensured accuracy in financial transactions, reconciled cash with receipts daily.