Summary
Overview
Work History
Education
Skills
Volunteer Experience
Organized Committee Involvement
Continuing Education And Training
Accomplishments
Work Preference
Timeline
CustomerServiceRepresentative
James P. Greenlow
Open To Work

James P. Greenlow

Belmont,NH

Summary

Senior Field Risk Analyst with nearly a decade of experience at DataScan and more than twenty years in dealership operations. Trusted peer resource and regional trainer known for guiding associates, reinforcing audit integrity, and supporting leadership with scheduling, conflict resolution, and process consistency. Recognized for top-tier efficiency, strong ethics, and the ability to build productive relationships with clients while upholding company standards.

Overview

24
24
years of professional experience

Work History

Field Risk Analyst

DataScan
Boston, MA
08.2016 - Current
  • Conducted risk assessments, inspected collateral, and verified inventory to ensure compliance and safeguard assets.
  • Conducted high-stakes floorplan audits at wholesale and retail dealer locations to ensure compliance and mitigate risks.
  • Documented and communicated audit findings to operations and senior leadership, facilitating informed decision-making.
  • Cultivated professional relationships with clients, lenders, and operational teams to enhance collaboration and support risk management objectives.
  • Coordinated scheduling and resolved conflicts with team and supervising leadership to enhance operational efficiency.
  • Executed tasks autonomously, demonstrating strong work ethic and professionalism to uphold company standards.
  • Training specialist for company new hires in the New England regional area.

Service Assistant

Freedom Cycle
Concord, NH
11.2006 - 08.2016
  • Managed service and workflow of units into and out of dealership, ensuring timely delivery for customer satisfaction.
  • Conducted cross-training and customer service tasks to enhance team versatility and support IT functions, improving overall service quality.
  • Coordinated warehouse management activities to streamline operations and optimize inventory flow.
  • Verified onsite inventory and inspected product quality to maintain high standards and customer trust.
  • Delivered projects on time to meet client expectations.

Service Representative

Grappone Automotive Group
Concord, NH
01.2002 - 11.2006
  • Facilitated mechanics in processing repair orders and fulfilling parts requests to streamline workflow.
  • Reconditioned parts to enhance functionality for body shop and service department.
  • Analyzed repair orders to improve inventory management efficiency.

Education

Associate of Arts - Sports Management

Concord's Community College At NHTI
Concord, NH
06-2001

High School Diploma - General Studies

Concord High School
Concord, NH
06.1999

Skills

  • Risk & Compliance Expertise
  • Operational Coordination
  • Client & Dealer Relations
  • Coaching & Performance Support
  • Project management
  • Leadership & Mentorship
  • Business Maturity
  • Effective communication
  • Self motivation
  • Data analysis

Volunteer Experience

  • Wanakee Camp and Retreat Ministry, 01/01/10, Present, Supporting staff and families to promote a positive environment, enriching and safe environment to empower youth development.
  • New Hampshire Motor Speedway - Blue Star Mothers / New Hampshire National Guard, 01/01/10, Present, Responsible for inventory count, merchandise floor plan implementation, transactions, and public relations.

Organized Committee Involvement

  • Wanakee Camp and Retreat Ministry, Property Committee, 01/01/10, Present
  • Freedom Cycle, Safety Committee, 01/01/10- 01/01/16

Continuing Education And Training

  • Cyber Security
  • Hostile Work Environment
  • DEIRJ
  • Workplace Violence
  • Forklift Operator
  • OSHA
  • ISO 14000
  • In-Dealership Training
  • Sales Department Training
  • Sales Management Training
  • Analysis and Implementation of Industry Best Practices

Accomplishments

Nominee for the DataScan Impact Award

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

Remote

Salary Range

$80000/yr - $200000/yr

Timeline

Field Risk Analyst

DataScan
08.2016 - Current

Service Assistant

Freedom Cycle
11.2006 - 08.2016

Service Representative

Grappone Automotive Group
01.2002 - 11.2006

Associate of Arts - Sports Management

Concord's Community College At NHTI

High School Diploma - General Studies

Concord High School
James P. Greenlow