Summary
Overview
Work History
Education
Skills
Timeline
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James Phares

Winter Haven,Florida

Summary

I have 40 years experience working in the Citrus Industry.


Harvey's Caretaking Inc. in Winter Haven, Fl. was owned by myself and my brother for over 30 years. During the course of owning my own company some of my many responsibilities included, hiring employees, transporting equipment, chemical applications, which involved maintaining state records and adhering to state guidelines and laws. We employed as many as 12-15 employees at one time. We also owned and maintained as many as 15-20 trucks and agricultural equipment.


In addition, I feel it's important to state that I have always kept a professional and respectful relationship with my employees.

Overview

37
37
years of professional experience

Work History

Transport Driver

RailCrew Xpress
09.2022 - 04.2023
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected vehicles before and after trips to verify safe and reliable operation.
  • Demonstrated superior transport service, providing accurate time estimates and courteous responses.
  • Utilized GPS and other navigation systems to minimize delays with well-planned routes.
  • Complied with federal, state and local laws and regulations to reduce risks.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Communicated with dispatch to convey delays and adjust delivery plans.
  • Maintained high customer satisfaction by working quickly and accurately.
  • Updated daily logs and customer paperwork with relevant details.
  • Supported proper maintenance of all delivery vehicles with regular oil changes and tire rotations.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Fostered positive working relationships with regular customers.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.

General Manager

Harvey's Caretaking Inc.
01.1986 - 09.2013
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Formulated policies and procedures to streamline operations.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Collaborated with cross-functional teams to develop innovative solutions.
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Developed and implemented strategies to increase sales and profitability.

Education

High School Diploma -

Winter Haven Senior High School
Winter Haven, FL
05.1976

Skills

  • Critical Thinking
  • Adjusting Routes
  • Material Handling Equipment
  • Complex Problem-Solving
  • Basic Repairs
  • Reading Comprehension
  • Road Regulations Expertise
  • Employee Empowerment
  • Updating Logs
  • Inquiry Response
  • Repairing Mechanical Problems
  • Customer Needs Assessments
  • Product Loading and Unloading
  • Federal Regulations
  • Preventative Maintenance
  • Equipment Inspection
  • Basic Maintenance
  • Documentation Control
  • Mechanical Maintenance
  • Coordinating Documents
  • Tank Monitoring
  • Customer Relationships
  • Schedule Maintenance
  • Vehicle Inspection
  • Mileage and Service Logs
  • Assisting Dispatch
  • Passenger Transport
  • Managing Paperwork
  • Securing Loads
  • Inspecting Loads
  • Emergency Repair
  • Service Dispatching
  • Fluent in English
  • Standard Transmission
  • Customer Satisfaction
  • Compliance Issues
  • Monitor Traffic
  • Licensing Requirements
  • Coordinate Pickups
  • Dependability and Honesty
  • Valid Vehicle Insurance and Registration
  • Accurate Recordkeeping
  • Corrective Actions
  • Maintain Passenger Safety
  • GPS Applications
  • Basic Math Skills
  • Vehicle Safety and Maintenance

Timeline

Transport Driver

RailCrew Xpress
09.2022 - 04.2023

General Manager

Harvey's Caretaking Inc.
01.1986 - 09.2013

High School Diploma -

Winter Haven Senior High School

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James Phares