James Pierce
Jacksonville,FL
Summary
Versatile Security Manager smoothly manages administrative department needs, team leadership and security planning. Knowledgeable about company requirements, behavior markers and signs of suspicious activity in both employees and guests. Highly observant and skilled with 10+ years of progressive experience.
Overview
21
21
years of professional experience
Work History
Order Fulfillment Associate
Amazon
Jacksonville, FL
12.2021 - Current
- Processed daily orders through multi-carrier manifest system.
- Maintained compliance with company safety policies and called violations to attention of management.
- Part of the indirect roles as a dwell chaser to identify long dwelling shipments and process them
- Fixed any issues with bins throughout the warehouse as a problem solver
- Taught and trained 8 associates in indirect roles
Sign Maker
Bob's Signs & Design
Jacksonville, FL
05.2005 - Current
- Prepared vinyl for application on substrates or flat socks with associated weeding, trimming and taping.
- Created custom signs for customers with quality builds and careful installation.
- Maintained clean and tidy shop space for maximum customer appeal, safety and organization.
- Executed entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints.
- Designed new sign graphics and layouts to match customer specifications.
Chief of Security
Capco Inc.
Longview, TX
06.1982 - 08.1983
- Directed security services and safety functions to align key processes with goals and objectives of organization.
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
- Kept team compliant with security protocols and appearance standards.
- Implemented security measures, which resulted in 80% decrease in incidents.
- Drafted security operating procedures and training materials for human resources department.
- Monitored and evaluated unit performance on key security issues and recommended corrective action programs where appropriate.
Security Guard
Image Research
Austin, Texas
02.1981 - 05.1982
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked and verified photo identification prior to granting facility access.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Education
Associate of Arts - Criminology
East Texas Baptist University
Marshall, TXSkills
- Safety Regulation Adherence
- Customer Service
- Critical Thinking
- Inventory Management and Planning
- Task Delegation
- Loss Prevention Strategies
- Issue Resolution
- Security Minded
Affiliations
Head of Security for 4 years until present at Hillcrest Baptist Church
Timeline
Order Fulfillment Associate
Amazon
12.2021 - Current
Sign Maker
Bob's Signs & Design
05.2005 - Current
Chief of Security
Capco Inc.
06.1982 - 08.1983
Security Guard
Image Research
02.1981 - 05.1982
Associate of Arts - Criminology
East Texas Baptist University
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