James Pierce

• Emptying the trash chutes, vacuuming, and cleaning windows and entrance doors
• Shampooing resident's carpets and unclogging their toilets
• Checked in and stocked inventory throughout facility.
• Kept building spaces premises clean inside and outside.
• Emptied trash cans and recycling bins to keep building clean and free of germs.
• Moved furniture for cleaning and set up for special events.
• Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
• Reported vandalism or other damage to property to supervisor.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Followed safety protocols and safe use of protective gear to prevent injury to self and others.
• Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.

• I do the morning prep to get the story ready for the lunch rush: cutting veggies, stocking the line, and baking the bread for the day
• I also make sandwiches and resolve customer issues or disputes
• Stocking the chip rack, doing dishes and taking out the trash, and cardboard
• Greeted guests, promoted specials, and took orders.
• Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
• Trained team members to prepare sandwiches and other items according to instructions.
• Shared information with customers about menu items, preparation methods, and ingredients.
• Executed sandwich artistry duties with very low occurrence of errors.
• Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.

• Putting away the truck, rotating stock, cutting potatoes, onions, and tomatoes
• Rolling hamburger meat to make patties for the day
• Worked well with teammates and accepted coaching from management team.
• Prepared products following restaurant, health, and safety standards and procedures.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Assisted other team members to achieve goals.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Trained new team members on procedures, customer service, and sales techniques.
• Took orders, prepared meals, and collected payments.
• Worked front counter, drive-thru and other areas.

Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Generated repeat business through exceptional customer service.
• Established team priorities, maintained schedules and monitored performance.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

• Prepping items for the lunch rush, salsas, marinated meats, chopped onions, and fajitas mix
• Observing if the kitchen was closed and cleaned properly otherwise documenting it for the closing kitchen manager
• Cooking and cutting meat for the line, overseeing that the line moves smoothly from the kitchen, and that team members call out items at appropriate food levels so I can cook the next batch before they run out
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
• Developed kitchen staff through training, disciplinary action, and performance reviews.
• Scheduled and received food and beverage deliveries, adhering to food cost and budget.
• Checked and tested foods to verify quality and temperature.
• Calculated prices of ingredients to monitor food costs and control expenses.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.

• Passionate about learning and committed to continual improvement.
• Skilled at working independently and collaboratively in a team environment.
• Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
• Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.

• Greeted guests, promoted specials, and took orders.
• Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
• Trained team members to prepare sandwiches and other items according to instructions.
• Shared information with customers about menu items, preparation methods, and ingredients.
• Executed sandwich artistry duties with very low occurrence of errors.
• Prepared and served hot and cold sandwiches based on customer preferences.
• Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
• Kept workplace clean and organized in line with restaurant policies.