JAMES PIERRILUS
Palm Beach Gardens,FL
Summary
Dynamic and results-driven Operations Manager with over a decade of experience providing strategic support to senior executives. Expertise in team management, event coordination, and meticulous handling of confidential documents, complemented by strong communication skills that foster collaboration with internal and external stakeholders. Recognized for thriving in fast-paced environments while maintaining a focus on operational excellence and team cohesion. Committed to driving efficiency and enhancing organizational effectiveness through innovative solutions and proactive leadership.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Facility Supervisor
Renaissance Charter School USA
01.2023 - Current
- Managed and optimized calendars for teams while scheduling events to enhance collaboration among five different schools.
- Oversee a building’s maintenance, operations, safety, and efficiency by managing budgets, overseeing vendors, and ensuring compliance with health and safety standards for the physical building and its occupants.
- Manage routine maintenance, repairs, and renovations, including ensuring the premises are clean and tidy throughout the day.
- Analyzed processes through daily audits to maintain quality control and operational efficiency.
- Supervise daily facility operations to ensure compliance with safety regulations and company policies.
- Coordinate maintenance schedules to optimize equipment performance and minimize downtime.
- Conduct regular inspections of facilities to identify areas for improvement and address issues promptly.
- Lead cross-functional teams in project initiatives aimed at improving operational effectiveness and cost savings.
Director Of Operations
Emerald Klean LLC
01.2019 - Current
- Oversaw calendar management and appointment scheduling to optimize time efficiency. Organized meetings and conferences to enhance collaboration among teams.
- Developed and presented comprehensive reports and presentations to enhance information clarity and accessibility.
- Oversaw the secure management of confidential documents to uphold data integrity.
- Managed comprehensive travel planning and accommodation bookings for executives and guests, ensuring comfort and efficiency.
- Onboarding new talent and training staff.
- Served as a key liaison to bridge gaps between departments, ensuring alignment and efficiency in operations.
- Led cross-functional teams to develop and execute strategic initiatives for process improvement.
- Implemented cost-saving measures that improved overall budget management and resource allocation.
- Streamlined operational workflows to enhance efficiency across multiple departments.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Defined, implemented, and revised operational policies and guidelines.
- Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
- Achieved team goals through formalized training plans, coaching, and performance management.
Director of Operations
Jay Too Handy LLC
01.2020 - 01.2025
- Managed comprehensive schedules, coordinated meetings, and arranged travel itineraries for senior executives.
- Conducted in-depth research and synthesized findings into reports addressing key operational and industry-related topics.
- Established and maintained client connections while designing CRM systems aimed at broadening company’s product and service portfolio.
- Streamlined operational processes to enhance efficiency and reduce costs.
- Oversaw supply chain management, ensuring timely delivery of products and services.
- Developed training programs to improve staff performance and operational knowledge.
- Spearheaded change management initiatives that facilitated organizational transformations while minimizing disruption to ongoing operations.
- Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
Account Manager
RX-Sense
01.2019 - 01.2021
- Managed client scheduling and calendar coordination to enhance service delivery and client satisfaction.
- Developed and implemented strategies for providing accessible services to underserved client populations.
- Fostered partnerships with clients to expand market presence and increase revenue.
- Handle confidential information and documents with discretion and maintain their proper organization.
- Coordinated cross-functional teams to deliver comprehensive solutions tailored to client needs.
- Developed and maintained strong client relationships to ensure satisfaction and retention.
Marketing Manager
BloomNet LLC
01.2017 - 01.2019
- Develop, implement, and oversee comprehensive marketing strategies to promote products or services.
- Conduct or commission market research, analyze consumer trends, and identify target audiences.
- Supervise custodial staff, direct maintenance technicians, and oversee outside contractors and vendors.
- Managed brand image and public relations efforts to strengthen company reputation and stakeholder engagement.
- Developed and executed comprehensive marketing strategies to enhance brand visibility and drive customer engagement.
- Utilized CRM systems to track campaign performance, optimize outreach efforts, and improve customer retention rates.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
- Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Leveraged marketing automation tools to streamline campaign execution and tracking.
Director of Operations
JPproperties and investments
01.2008 - 01.2015
- Achieved significant sales growth by implementing margin improvement strategies. Delivered cost savings through strategic budget oversight. Enhanced financial performance by optimizing budget management practices.
- Conducted in-depth analysis and prepared insightful reports to inform strategic decision-making regarding company operations and industry developments.
- Led corporate teams in partnership with vendors and local leadership to drive project success. Fostered cross-functional collaboration to optimize resource utilization. Championed initiatives that aligned team objectives with organizational goals.
- Oversaw multi-unit operations to enhance efficiency and drive performance.
- Managed P&L statements and budget oversight to ensure financial accuracy.
- Achieved significant sales growth through targeted revenue optimization strategies. Enhanced revenue streams by implementing effective sales initiatives. Drove successful outcomes by fostering collaboration among teams to maximize sales potential.
- Facilitated recruitment processes and designed training programs to enhance employee skills.
- Oversaw performance metrics tracking to align team goals with organizational objectives. Managed KPI reporting processes to enhance decision-making. Collaborated with stakeholders to refine performance indicators.
- Assisted in identifying areas for process enhancement and standardization. Supported teams in implementing streamlined procedures. Contributed to the development of best practices for operational efficiency.
- Inventory / Supply Chain Management.
- Assisted in analyzing data trends to support forecasting efforts. Collaborated with team members to gather relevant data for analysis. Contributed to the preparation of reports summarizing findings.
- Coordinated efforts across departments to streamline operations.
- Implemented quality control measures, increasing customer satisfaction rates.
- Analyzed operational data to identify trends and drive strategic improvements.
Education
Associate of Arts - Business Administration
Palm Beach State College
03-2019
Certificate - undefined
Ron LeGrand Real Estate School
01-2012
HS Diploma - undefined
Leadership Academy West
01-2010
Skills
- Strong planning abilities
- Effective interpersonal abilities
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in managing budgets and handling financial documents
- Effective Leadership and Team Management skills
- Environmental health
- Streamlined work order processes
- Access control
Certification
- MS Office (Google)
- Advanced Executive Assistant and Office Manager Diploma
- CLPS Training
LANGUAGES
Creole
French
English
Timeline
Facility Supervisor
Renaissance Charter School USA
01.2023 - Current
Director of Operations
Jay Too Handy LLC
01.2020 - 01.2025
Director Of Operations
Emerald Klean LLC
01.2019 - Current
Account Manager
RX-Sense
01.2019 - 01.2021
Marketing Manager
BloomNet LLC
01.2017 - 01.2019
Director of Operations
JPproperties and investments
01.2008 - 01.2015
Certificate - undefined
Ron LeGrand Real Estate School
HS Diploma - undefined
Leadership Academy West
Associate of Arts - Business Administration
Palm Beach State College