James Pizzimenti
Clinton,CT
Summary
Accomplished professional promoting 6 years in a Sales Executive, and also the BDC and Finance Management role. Delivering dynamic communication, interpersonal and professional talents in fast-paced, ever-changing environments.
Overview
6
6
years of professional experience
Work History
Finance / Sales Manager
Saybrook Autobarn
Old Saybrook, CT
12.2023 - 02.2024
- Developed and implemented effective strategies for improving customer satisfaction with auto financing services.
- Prepared monthly reports analyzing the performance of the auto finance department.
- Monitored industry trends in auto financing and recommended changes as needed to stay competitive.
- Created customized payment plans tailored to meet individual customer needs while maximizing profitability.
- Worked closely with other departments within the organization such as sales, marketing, accounting., to ensure efficient operations.
- Ensured compliance with all applicable federal, state, and local laws governing consumer lending practices.
Sales Executive
Bob Thomas Ford
Hamden, CT
02.2020 - 10.2023
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Cultivated relationships with existing customers to encourage repeat business.
- Negotiated contracts with clients on behalf of the company.
- Utilized CRM software to track leads and manage accounts throughout the sales cycle.
- Collaborated with internal teams such as marketing, engineering, finance, operations., to ensure successful execution of projects.
- Implemented processes for cross-selling products or services based on customer needs.
BDC Manager / Sales Representative
Crest Ford Of Niantic
Niantic, CT
08.2018 - 02.2020
- Developed and implemented strategies to increase BDC sales volume.
- Conducted weekly meetings with customer service representatives to review progress, discuss goals, and troubleshoot issues.
- Analyzed customer feedback surveys to identify areas for improvement in the BDC department.
- Identified opportunities for process improvements within the BDC department in order to maximize efficiency.
- Supported sales team members to drive growth and development.
Education
Degree in Audio Engineering - Audio Engineer
Institute of Audio Research
New York, NY04.2006
BBA - Business
St. John's University
Staten Island, NY05.2001
Skills
- Upselling Expertise
- Customer Retention
- Customer Service
- [Language] Fluency Italian
- Ford Certified Sales
- E-leads trained
Timeline
Finance / Sales Manager
Saybrook Autobarn
12.2023 - 02.2024
Sales Executive
Bob Thomas Ford
02.2020 - 10.2023
BDC Manager / Sales Representative
Crest Ford Of Niantic
08.2018 - 02.2020
Degree in Audio Engineering - Audio Engineer
Institute of Audio Research
BBA - Business
St. John's University