James Placek
Las Vegas,NV
Summary
Accomplished Regional Vice President with demonstrated track record of multiunit success in leading people for customer service based businesses. Bringing exceptional history of achievement and drive to continuously improve procedures and processes across the board. Very competitive, goal oriented, and results driven with a passion for people and their success. Strong background in customer experience related sales. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Currently reside in Las Vegas but open to extensive travel and/or relocation for the right career opportunity.
Overview
23
23
years of professional experience
Work History
Regional Vice President
CCFI (TMX Finance)
12.2010 - 05.2024
- Led a team of 6 district managers, ensuring consistent communication and collaboration for overall business success.
- Managed financial performance by setting budgets, monitoring expenses, and identifying areas for improvement.
- Increased regional sales by developing and implementing strategic sales plans.
- Developed innovative solutions for complex client needs, securing long-term contracts and driving revenue growth.
- Directed hiring and development of six management staff to drive improvements to my region.
- Strengthened relationships with key clients by providing exceptional customer service and support.
- Expanded company presence in new territories, establishing valuable partnerships and increasing market penetration.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Ensured regulatory compliance across all aspects of business operations.
- Maximized revenue generation opportunities by analyzing market trends and identifying potential gaps in product offerings or service capabilities.
- Cultivated a strong network of industry professionals through active participation in events such as conferences or trade shows.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Cultivated company-wide culture of innovation and collaboration.
- Formulated and executed strategic initiatives to improve product offerings.
- Built high-performing teams through effective recruitment processes, ongoing training programs, coaching sessions.
Senior Vice President of Operations
Cash Choice
11.2001 - 12.2010
- Hired and managed a team of 2 RVPs and 8 DMs to maximize productivity while training staff on best practices and protocols.
- Delivered exceptional customer service by implementing best practices and fostering a culture of accountability within the organization.
- Developed and executed strategic initiatives to drive business growth, resulting in higher revenues and market share expansion.
- Championed innovation by encouraging cross-functional teams to pursue creative solutions to complex challenges.
- Collaborated with executive leadership team members on long-term strategic planning that ensured sustainable success for the company.
- Established a culture of continuous improvement, leading by example to drive operational excellence across the organization.
- Enhanced company performance by implementing new strategies and streamlining operations.
- Identified opportunities to improve business process flows and productivity.
- Strengthened relationships with key stakeholders, fostering trust and collaboration across the organization.
- Presented and discussed strategy and initiative progress with senior business leaders.
- Directed successful mergers and acquisitions that expanded company capabilities while minimizing integration challenges.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Restructured departments for increased efficiency, optimizing resource allocation and improving communication between teams.
- Maintained consistent growth in revenue, contribution margin, operating profit, and EBITDA.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
Education
Associate's Degree - Business Management
Cleveland State
Cleveland, TN05.1990
High School Diploma -
Bradley Central High School
Cleveland, TN05.1988
Skills
- Staff Leadership
- Strategic Decision-Making
- Operational planning
- Operations Management
- Sales management
- Expense Control
- Relationship and Team Building
- Leadership and People Development
- People and Culture
- Management Team Leadership
- Executive Leadership
- Approachable leader
- Strategic business planning
- Effective Communicator and Public Speaker
- Goal Setting
- Staff Management
- Employee Motivation and Performance
- MIssion and Vision
- Marketing and Advertising
- Sales Growth
- Policies and Procedures
- Profit and Loss Management
- Results Orientation
- Human Resource Information System HRIS
- Revenue Growth
- Negotiation
- New Business Development
- Account Management
- Financial Management
- Employee Coaching
- Marketing expertise
- Change Management
- Systems Thinker
- Financial Leadership
- Succession Planning
- Regulatory Compliance
- Business Administration
- Talent Recruitment
Timeline
Regional Vice President
CCFI (TMX Finance)
12.2010 - 05.2024
Senior Vice President of Operations
Cash Choice
11.2001 - 12.2010
Associate's Degree - Business Management
Cleveland State
High School Diploma -
Bradley Central High School
Similar Profiles
Vanessa LatuchVanessa Latuch
Speedy Cash LLC at CCFISpeedy Cash LLC at CCFI
Leticia BelmonteLeticia Belmonte
Assistant Store Manager at CCFIAssistant Store Manager at CCFI
Brayden BellBrayden Bell
General Manager at TMX FinanceGeneral Manager at TMX Finance