Summary
Overview
Work History
Education
Skills
Timeline
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James Preston

Mesa,AZ

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

17
17
years of professional experience

Work History

Programs Manager 2nd Shift Operation

MTM Transportation
Phoenix, AZ
10.2023 - Current
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Oversaw recruitment, hiring, and onboarding processes for new employees.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.

Fingerprint Coordinator

AAA Full Transportation
Phoenix, AZ
05.2019 - Current
  • Performed fingerprinting services for new hires, background checks and other purposes.
  • Supervised staff in records management tasks, including filing systems maintenance.
  • Verified identity documents presented by customers to ensure accuracy prior to taking fingerprints.
  • Performed background investigations for potential employees or volunteers.

Fleet Instructor - Trainer

AAA Full Transportation
Phoenix, AZ
03.2009 - Current
  • Employed variety of teaching styles to respond to needs of diverse learners.
  • Utilized syllabi to inform students of course requirements, evaluation procedures, and attendance requirements.
  • Selected and assigned instructors to conduct training.
  • Supervised, evaluated or referred instructors to skill development classes.

Fleet Safety Coordinator

AAA Full Service Transportation
Phoenix, AZ
06.2007 - Current
  • Communicated regularly with drivers regarding changes in policy or procedures that impact their job duties.
  • Coordinated emergency response activities when necessary due to an accident or incident involving a vehicle in the fleet.
  • Ensured all fleet vehicles are equipped with appropriate safety equipment according to legal requirements.
  • Monitored fleet performance and identified areas for improvement in safety practices.

Education

First Aid CPR Instructor

Snappy CPR
Glendale, AZ
03-2024

Business Administration And Management

Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ
09-2007

Skills

  • Project Management

Timeline

Programs Manager 2nd Shift Operation

MTM Transportation
10.2023 - Current

Fingerprint Coordinator

AAA Full Transportation
05.2019 - Current

Fleet Instructor - Trainer

AAA Full Transportation
03.2009 - Current

Fleet Safety Coordinator

AAA Full Service Transportation
06.2007 - Current

First Aid CPR Instructor

Snappy CPR

Business Administration And Management

Maricopa Community Colleges - Scottsdale Community College

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