Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline

James Price

Lewis Center

Summary

Dynamic Protective Services Supervisor at Nationwide Children's Hospital with a proven track record in process improvement and staff management. Expert in developing policies and training programs that enhance team efficiency and safety. Adept at conflict resolution and fostering interdepartmental collaboration to achieve organizational goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Protective Services Supervisor

Nationwide Children's Hospital
06.2010 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Cultivated positive relationships with other departments and agencies to ensure proper cohesion and cooperation.
  • Helped meet changing demands by recommending improvements to systems or procedures.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Created and managed project plans, policies, and procedures.
  • Conducted regular reviews of operations and identified areas for improvement.

Warehouse Order Selector

Kroger Distribution
01.2009 - 06.2010
  • Wrapped pallets in shrink wrap prior to loading.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Education

Hilliard Davidson High School, Hilliard, OH

Skills

  • Schedule development
  • Department organization
  • Policy and procedure development
  • Process improvement
  • Task delegation
  • Conflict resolution
  • Processes and procedures
  • Training and mentoring
  • Staff discipline
  • Analytical thinking
  • Documentation and reporting
  • Verbal and written communication
  • Decision-making
  • Staff management

Accomplishments

  • Used Microsoft Excel to develop multiple spreadsheets for tracking purposes. These sheets varied from schedules and training trackers to variance cost tracking and automated staffing models for resource deployment.
  • Used Microsoft Word and PowerPoint to create, edit, and update training procedures for over 100 officers and associates.
  • Given PowerPoint presentations, including tabletop drills, to provide active shooter response training.
  • Supervised a team of 30-50 staff members.
  • Worked with multiple Law Enforcement Agencies (Secret Service, U.S. Marshals, Department of Homeland Security, etc.) on special escort details for VIPs such as President Donald Trump, Ohio Governor Mike DeWine, and former NASCAR race car driver Dale Earnhardt Jr.

Certification

  • Certified in Basic Life Support
  • FEMA certified in Diversity Awareness, Workplace Violence, Active Shooter response, Mass Fatalities Incident Response, Incident Command (ICS), and National Incident Management Systems (NIMS)
  • Therapeutic Crisis Intervention (TCI) for patient safety in a behavioral health setting.
  • Certification through the International Association of Hospital Security and Safety (IAHSS) - Basic, Advanced, and Supervisor certificates

Timeline

Protective Services Supervisor - Nationwide Children's Hospital
06.2010 - Current
Warehouse Order Selector - Kroger Distribution
01.2009 - 06.2010
Hilliard Davidson High School - ,

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James Price