James Procter
Jacksonville,FL
Summary
Dynamic security professional excelling in public safety and incident documentation. Proven ability to enforce policies while maintaining high morale among staff. Skilled in conflict de-escalation and report writing, ensuring a secure environment through sound judgment and effective communication.
Overview
29
29
years of professional experience
Work History
Armed Security Officer
Spear Security Operations
12.2024 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
Security Officer Supervisor
Giddens Security
09.2023 - Current
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
- Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
- Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Evaluated performance of security personnel, offering constructive feedback and guidance for improvement when necessary.
- Effectively resolved conflicts between staff members or visitors, employing strong communication skills and level-headed problem-solving techniques.
- Provided exceptional customer service to clients, addressing concerns promptly and professionally while maintaining a focus on safety and security.
Assistant Manager
Variety Wholesalers
11.2019 - 09.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Marksmanship Instructor
United States Marine Corps
12.1996 - 05.1999
- Evaluated trainee performance during live-fire exercises, providing constructive criticism and actionable feedback for improvement.
- Increased trainee confidence in handling firearms through regular practice sessions and consistent feedback on progress.
- Trained novice shooters on basic principles such as stance, grip, sight alignment, trigger control, breath control, follow-through, and shot placement for enhanced accuracy levels.
- Enhanced marksmanship skills by providing personalized instruction and hands-on training for various firearms.
- Promoted safe firearm usage by enforcing strict adherence to range safety protocols and guidelines.
Administrative Manager
United States Marine Corps
12.1996 - 05.1999
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
Administrative Assistant
United States Marine Corps
12.1995 - 12.1996
- Ensured accurate record-keeping with diligent data entry and database management for vital company assets.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
High School Diploma -
Trinity Christian Academy
Jacksonville, FL06.1991
Skills
- Public safety
- Body armor usage
- Report writing
- Guest relations
- Incident documentation
- De-escalation techniques
- Crowd control
- Perimeter security
- Conflict de-escalation
Timeline
Armed Security Officer
Spear Security Operations
12.2024 - Current
Security Officer Supervisor
Giddens Security
09.2023 - Current
Assistant Manager
Variety Wholesalers
11.2019 - 09.2023
Marksmanship Instructor
United States Marine Corps
12.1996 - 05.1999
Administrative Manager
United States Marine Corps
12.1996 - 05.1999
Administrative Assistant
United States Marine Corps
12.1995 - 12.1996
High School Diploma -
Trinity Christian Academy
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