James Rachels

Processed racks of yarn that came down the conveyor to be stored in systems.

• Stowed passenger items with care and concern to avoid damage or displeasure with handling.
• Mapped efficient routes with minimal disruption to passengers or schedules.
• Vacuumed, cleaned and sanitized vehicles between customers.
• Answered, scheduled, and responded to reservation calls at specific times and locations.

• Responded to passenger concerns and complaints politely and professionally.
• Developed strong communication skills while interacting with diverse groups of riders daily.
• Followed company guidelines and policies when interacting with passengers.
• Assisted passengers with loading and unloading luggage for enhanced customer care.
• Built and maintained positive relationships with passengers by providing friendly and professional service.
• Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
• Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.

• Vacuumed, cleaned and sanitized vehicles between customers.
• Mapped efficient routes with minimal disruption to passengers or schedules.
• Calculated bills, issued receipts and accepted payments.
• Stowed passenger items with care and concern to avoid damage or displeasure with handling.

• Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
• Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
• Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
• Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
• Collaborated with team members to complete large-scale projects efficiently and effectively.

Earned my GED through Enterprise High School (online)