Professional with proven background in logistics and transportation management, driving operational efficiency and timely deliveries. Known for fostering team collaboration and reliability, adapting to changing demands seamlessly. Expertise in route planning, customer service, and multitasking under pressure.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Warehouse Forklift Operator
Lindenmeyr Munroe
08.2019 - Current
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
Public Records Researcher
Vertical Screen Inc.
09.2018 - 07.2019
Maintained strict confidentiality protocols, safeguarding sensitive client information during research activities.
Conducted extensive background checks using online databases, court records, newspaper archives, and other relevant sources for accurate results.
Streamlined record retrieval processes for faster turnaround times and increased overall efficiency.
Assisted clients in understanding complex legal terminology within public records, ensuring accurate interpretation of findings.
Ensured compliance with federal, state, and local laws governing access and use of public records during the research process.
Operated telephone systems to answer and route incoming calls along with taking and delivering messages.
Server
Taormina's Pizza & Pasta
08.2017 - 07.2018
Running food in a timing manner.
Ensuring customer satisfaction.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Manager
LA Fitness
05.2016 - 12.2016
Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.
Updated customer accounts with add-on room charges, including minibar use and room service bills.
Kept accounts in balance and ran daily reports to verify totals.
Manager
VAN HEUSEN
09.2014 - 03.2015
Watching over sales floor.
Organizing all paperwork including: deposit slips, new hires, post voids, consolidated sales and tenders.
Managing all incoming revenue.
Watching over/training all associates.
Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintaining tight cost controls and maximizing business operational efficiency.
Maintained team efficiency by delegating daily activities, monitoring output and rewarding positive contributions.
Created lessons plans weekly to teach children ages 3-15 to integrate into a team building environment starting from the building blocks at a small age until they move on to classes at a higher age level.
Maintained individual child records, program records and completed various reports.
Conducted clinical observations in classroom and during activities, noting emotional and behavioral health.
Maintained and ordered supplies for activities.
Scheduled and led specialized programs allowing participants to engage in exercise and recreation, supporting social and physical wellbeing.
Server
Bertucci's Italian Resturant
09.2009 - 06.2014
Running food in a timing manner.
Ensuring customer satisfaction.
Nursery Camp Consular, Lenape Valley Church
09.2011 - 07.2012
Maintained daily records of children's individual activities, behaviors, meals and naps.
Established a safe play
environment for the children.
Maintained a child-friendly environment with access to outdoor activities.
Education
Bucks County Community College NewtownPA
Feb 2017
High School Diploma - General Education
Central Bucks
Buckingham, PA
Jun 2012
Graduate - Military
Basic Combat Training
Fort Jackson, South Carolina
2012
Graduate - Military
Non-commissioned Officer Academy
Fort Dix, New Jersey
2019
Military
Advanced Leadership Course
Fort Lee, VA
03-2024
Skills
Legal research
Document review
Background checks
Records management
Forklift operation
Warehouse organization
Truck loading and unloading
Problem-solving
Personnel management
Information security
Operational planning
Intelligence analysis
Accomplishments
Graduated as squad leader in basic combat training with top scores in 2012.