James Randolph Miller
Chilhowie,VA
Summary
Offering friendly demeanor and willingness to learn and excel in event customer service. Brings ability to quickly grasp new concepts and apply customer service techniques effectively. Ready to use and develop communication skills and organizational abilities in a Vocational Aide role.
Overview
18
18
years of professional experience
Work History
Head Cook
Deer Meadows Rehabilitation
03.2025 - Current
- Developed and implemented daily meal plans, ensuring nutritional requirements met for residents.
- Managed kitchen operations, supervising staff to maintain high food safety standards.
- Trained new team members on cooking techniques and kitchen equipment usage.
- Collaborated with dietitians to create specialized menus tailored to resident dietary needs.
- Oversaw inventory management, minimizing waste through effective stock rotation practices.
- Streamlined kitchen processes, enhancing meal preparation efficiency and service delivery.
- Ensured compliance with health regulations, conducting regular inspections of kitchen facilities.
- Fostered positive teamwork environment, promoting communication among culinary staff and nursing teams.
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
- Monitored food preparation processes to maintain consistent taste, texture, and presentation of dishes.
- Adhered to strict dietary restrictions when creating customized meal options for guests with allergies or preferences.
- Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
- Created visually appealing plate presentations to enhance the overall dining experience for guests.
Clerk/Cook
Greenhill Market
02.2024
- Assisted in training new clerks on company policies, procedures, and systems
- Handled cash transactions accurately and efficiently, balancing the register at the end of each shift
- Responded to customer inquiries via phone or email promptly and professionally, resolving issues or escalating as necessary
- Maintained a clean and organized work area, contributing to an efficient and visually appealing store environment
- Served as a point of contact for vendors regarding order status updates or product inquiries
- Demonstrated strong problem-solving skills when addressing customer complaints or concerns effectively and efficiently
- Closely monitored inventory levels to prevent stockouts or overstock situations, optimizing sales opportunities while minimizing waste
Construction Worker
Alpine Construction
04.2022 - 01.2024
- Collaborated with team members to coordinate workflow and meet project deadlines
- Maintained a clean and safe work environment by adhering to all safety regulations and protocols
- Executed precise measurements using tape measures, levels, squares, and other tools to ensure accuracy in construction projects
- Demonstrated expertise in carpentry skills such as framing walls, installing doors/windows, and finishing surfaces with trim work
- Safely operated power tools including saws, drills, nail guns etc. while following proper safety procedures
- Assisted in the demolition process by removing debris from worksites using wheelbarrows or other equipment
- Mixed mortar or grout according to specified formulas for bricklaying or tile setting applications
- Erected temporary structures such as barricades or fences around worksites for enhanced safety measures
- Cleared debris from work areas regularly throughout each shift maintaining cleanliness standards at all times
- Lifted heavy loads manually or with assistance from equipment ensuring proper lifting techniques were followed at all times
- Framed walls using lumber planks ensuring structural integrity was maintained throughout the process
- Dug trenches using shovels or excavation equipment following established guidelines
- Installed insulation materials to ensure energy efficiency and proper temperature control in buildings
- Operated power saws or other cutting equipment to cut materials according to project requirements
- Maintained accurate records of daily activities including work progress, material usage, and labor hours for reporting purposes
Sous Chef
Christina Gray's Restaurant
10.2020 - 10.2021
- Maintained cleanliness and organization of the kitchen area, adhering to health and safety regulations
- Oversaw food plating presentation to ensure visually appealing dishes that met customer expectations
- Collaborated with front-of-house staff to address customer dietary restrictions or special requests effectively
- Conducted regular inspections of equipment functionality; coordinated repairs or replacements as needed
- Developed innovative garnishing techniques that enhanced the visual appeal of dishes
- Served as a liaison between the kitchen staff and management team regarding any issues or concerns
Owner/Operator/Licensed Landscaping Contractor
A Greener World
01.2008 - 12.2018
- Managed multiple client projects simultaneously, ensuring timely completion and high-quality deliverables
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals
- Negotiated contracts and pricing agreements with clients to maximize profitability
- Implemented effective project management strategies to optimize workflow and meet project deadlines
- Delivered exceptional customer service by promptly addressing client inquiries and concerns
- Utilized strong problem-solving skills to troubleshoot issues and provide effective solutions
- Created detailed project proposals outlining scope of work, timelines, deliverables, and budget estimates
- Managed client expectations by setting clear deliverables and timelines for each project
- Served as the main point of contact for all client communications, ensuring prompt response times
- Demonstrated flexibility by adapting quickly to changing project requirements or scope adjustments
- Maintained up-to-date knowledge of industry regulations, standards, and best practices
Education
High school diploma -
Southwest Guilford High School
High Point, NC06.1994
Skills
- Substance Abuse Peer Support
- Co-facilitator
- Goal-oriented
- Door Hanging
- Trim Carpentry
- Carpentry
- Tile Laying
- Handyman
- Project Management
- Plumbing
- Construction Management
- Cooking
- Remodeling
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Multitasking Abilities
- Computer skills
- Active listening
Timeline
Head Cook
Deer Meadows Rehabilitation
03.2025 - Current
Clerk/Cook
Greenhill Market
02.2024
Construction Worker
Alpine Construction
04.2022 - 01.2024
Sous Chef
Christina Gray's Restaurant
10.2020 - 10.2021
Owner/Operator/Licensed Landscaping Contractor
A Greener World
01.2008 - 12.2018
High school diploma -
Southwest Guilford High School
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