Summary
Overview
Work History
Education
Skills
Timeline
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James Ratajski

Tacoma,WA

Summary

Dedicated Account Manager promoting dynamic client management, issue resolution and relationship-building skills. Bilingual and effective at maximizing repeat business opportunities. Proven history of increasing revenue while bringing in new clients. Creative and engaging Account Manager bringing fifteen years of dynamic and diverse management experience. Recognized for essential business acumen and focus through budgetary and deadline adherence, innovative sales techniques and concept solutions. Visionary leader dedicated to aligning organizational business goals with quality work to achieve consistent success.

Overview

15
15
years of professional experience

Work History

Sales Development Representative-Strategic

Cato Networks
San Jose, CA
08.2022 - Current
  • Prospect and BANT qualify potential customers, within an assigned geographic territory, leveraging various sales and lead generation tools
  • Develop corporate customer prospects through direct telephone selling and emails
  • Work in coordination with Sales Directors, identify potential customers, BANT qualify and schedule presentations
  • Weekly review of leads developed, new leads added, and any field sales intelligence; keep records and generate reports on all phases of activities
  • Keep informed on new products, services, and other general information of interest to customers, through successful completion of sales training and self-study
  • Display self-discipline and focus to effectively manage an intense and high volume business; strong time management skills

Senior Business Development Representative

Infoblox
Tacoma, WA
03.2021 - 08.2022
  • Perform presale activities to develop a high-quality lead funnel and maximize these efforts to meet or exceed quotas for calls and qualified meetings
  • Acquire and demonstrate a fundamental understanding of Infoblox technology in order to be a reliable customer resource
  • Create opportunities within Salesforce
  • Schedule meetings with prospective clients
  • Partner closely with the sales team, specifically the territory managers and sales executives, to develop and implement appropriate prospect strategies and plans
  • Ensure representatives have the essential budget, key party, and project information before handing over opportunities
  • Support multiple states within an assigned territory
  • Maintain timely follow-up communication with territory managers and sales executives post-meetings

Channel Account Manager

Tripplite
Chicago, IL
10.2018 - 08.2019
  • Coordinated training, marketing and overall enablement programs with new distribution and master agents.
  • Created sales and marketing campaigns to drive lead generation for channel partners.
  • Advocated for channel needs cross-functionally to deliver on partner and customer promises.
  • Pursued mutually rewarding sales activities, strategies and business opportunities with channel partners.
  • Coached, mentored and developed skills in channel partner team to underpin successful sales efforts.
  • Assisted partners in selling, implementing and supporting company services.

Named Account Executive

Konica Minolta Business Solutions
Renton, WA
06.2017 - 09.2018
  • Championed office technology portfolio, including IT services, content services, managed print services, and commercial print solutions.
  • Led all aspects of sales process including prospecting, proposals, closing, expansion and account management.

Account Executive

Zones, Inc.
Auburn, WA
10.2008 - 05.2017
  • Revived dormant accounts by re-establishing relationships with key decision-makers.
  • Utilized CRM to collect, organize and manage sales data and customer information.
  • Created new revenue streams by increasing market coverage while driving company profits.
  • Remained up-to-date on emerging industry and product standards and trends to reinvigorate accounts.
  • Developed sales pipeline by cold-calling, canvassing and obtaining referrals.
  • Collaborated with key decision makers to identify opportunities and develop ideas to deliver sales results.
  • Resolved customer complaints by offering creative solutions and incentives.
  • Increased profitability within accounts by cross-selling additional products.
  • Used consultative sales strategies to effectively overcome client objections and maximize sales activity.

Education

Associate of Arts - Business Management

Pierce College
Puyallup, WA

Skills

  • Effective customer upselling
  • Active listening
  • Decision-making
  • Supervision & leadership
  • Multitasking
  • Microsoft Office
  • Conflict resolution

Timeline

Sales Development Representative-Strategic

Cato Networks
08.2022 - Current

Senior Business Development Representative

Infoblox
03.2021 - 08.2022

Channel Account Manager

Tripplite
10.2018 - 08.2019

Named Account Executive

Konica Minolta Business Solutions
06.2017 - 09.2018

Account Executive

Zones, Inc.
10.2008 - 05.2017

Associate of Arts - Business Management

Pierce College

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James Ratajski