Summary
Overview
Work History
Education
Skills
Timeline
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James Reese

Chestnut Hill,MA

Summary

Results-driven and dynamic manager with proven success in leading sales teams to achieve and exceed targets, and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and building new business opportunities with a demonstrated ability to improve team performance through ongoing training, coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes.

Overview

13
13
years of professional experience

Work History

Area Manager

LUNETTE Optic
Boston, MA
09.2023 - 06.2025
  • Regularly achieved sales goals while upholding high service delivery standards.
  • Established effective communication channels with staff to enhance operational efficiency.
  • Conducted candidate interviews, assisting in recruitment for open positions.
  • Collaborated on action plans for business practice improvements with ownership.
  • Developed and implemented strategies to boost efficiency, reduce costs, and elevate customer satisfaction.
  • Managed daily operations, including budgeting, staffing, scheduling, and inventory control.
  • Maintained vendor relationships to secure competitive pricing on supplies and materials.
  • Trained employees on responsibilities and procedures to ensure optimal operational and sales performances.
  • Opened new Back Bay location in Mandarin Hotel in October 2024 to immediate success

Practice Manager/Optician

AEG Vision/Eyetique
Pittsburgh, PA
11.2020 - 08.2023
  • Motivated staff through regular training sessions and constructive feedback.
  • Served as sales trainer for entire district, delivering focused interactive trainings.
  • Supervised and coached employees on daily operations to enhance performance.
  • Achieved consistent success across two practices, exceeding monthly budget for 14 consecutive months.
  • Led Shadyside location to a record year with 19% budget increase and over $1.7 million in sales.
  • Managed Wilkins Twp location while overseeing Shadyside operations, ensuring seamless transition.
  • Collaborated closely with District Manager on all business aspects to drive growth.
  • Directed district communications and led calls in absence of District Manager.

Regional Sales Director CA/NV

ic berlin, America LLC
New York, NY
07.2017 - 06.2020
  • Managed 105 accounts generating more than $1.45 million in yearly revenue.
  • Consistent sales leader regularly exceeding goals
  • Conducted in-depth research into customer habits, trends in market and competitor activities.
  • Brought in 30 new customer accounts worth up to $600k.
  • Assisted and trained sales personnel, opticians and doctors in sales techniques and recommended improvements.
  • Analyzed regional market trends to discover new opportunities for growth.
  • Forecasted and documented annual and quarterly profits.

General Manager/Optician

Daas Optique
Los Angeles, CA
05.2014 - 07.2017
  • Designed sales and service strategies to improve revenue and retention within companies multiple locations
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Hired, coached and mentored team of sales representatives, stylists and opticians.
  • Partnered with various studios and magazines as stylist for various television, film and editorial projects
  • Extensive list of celebrity clients including Sylvester Stallone, Jennifer Garner, Zendaya, Matt Bomer, etc
  • Delivered exceptional client experiences through hands-on leadership of associates
  • Responsible for all product buying and visual merchandising
  • Responsible for all optical responsibilities including client styling, interpreting prescriptions, troubleshooting, etc

General Manager

Lunette Optic
Boston, MA
03.2012 - 04.2014
  • Hired, coached and mentored team of sales representatives, stylists and opticians for multi office practice
  • Designed sales and service strategies to improve revenue and retention.
  • Delivered exceptional client experiences through hands-on leadership of associates.
  • Built and maintained loyal, long-term customer and vendor relationships.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
  • Led store to Best of Boston
  • Worked closely with top local magazines as exclusive vendor for their photoshoots and editorials
  • Helped design in house frame collection

Education

Some College (No Degree) -

Point Park University
Pittsburgh, PA

Skills

  • High-growth strategies
  • Staff training
  • Strategic planning
  • Customer relationship management
  • Consultative and relationship selling
  • Territory and account management
  • Training and mentoring
  • Product knowledge
  • Inventory coordination
  • Opticianry
  • Team management
  • Sales expertise

Timeline

Area Manager

LUNETTE Optic
09.2023 - 06.2025

Practice Manager/Optician

AEG Vision/Eyetique
11.2020 - 08.2023

Regional Sales Director CA/NV

ic berlin, America LLC
07.2017 - 06.2020

General Manager/Optician

Daas Optique
05.2014 - 07.2017

General Manager

Lunette Optic
03.2012 - 04.2014

Some College (No Degree) -

Point Park University

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