James Reeves
San Antonio,TX
Summary
Production and operations professional with 15+ years of experience in commercial embroidery and manufacturing. Proven background in shop operations, production scheduling, quality control, equipment management, and workforce coordination. Hands-on leader known for practical problem-solving, steady decision-making under pressure, and improving production outcomes. Seeking a stable production or operations role where technical expertise and shop experience add immediate value.
Overview
14
14
years of professional experience
Work History
Owner/Operator
Alamo City Embroidery
04.2025 - Current
- Managed all daily production operations including scheduling, ordering, machine setup, digitizing coordination, and quality control
- Oversaw equipment purchasing, maintenance, and troubleshooting to maximize uptime and output
- Coordinated contract and overflow production for external clients while maintaining consistent quality standards
- Controlled production costs, pricing, and job estimates while balancing turnaround times
- Reduced waste and rework through standardized processes and stitch-quality checks
- Reduced scale and size of business for seasonal capacity and revenue expectation
- Own and operate a commercial embroidery business specializing in headwear and uniform programs
- Kept all building areas and equipment functional and well-organized to promote business performance.
Production Manager / Lead Embroidery Operator
All Star Caps
01.2017 - 01.2024
- Managed daily embroidery production for high-volume shop
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Resolved issues quickly to maintain productivity goals.
- Set up and ran multi-head embroidery machines for a wide variety of logos and styles
- Ensured production schedules were met while maintaining quality expectations
- Worked closely with management to improve workflow efficiency and reduce bottlenecks
- Maintained consistent stitch quality across large runs and multiple machines
- Assisted in training new operators and maintaining shop standards
Embroidery Operator / Production Specialist
Burbank Embroidery
04.2012 - 06.2017
- Operated commercial embroidery machines in a production environment
- Prepared artwork, hooped garments, ran jobs, and performed quality inspections
- Worked with sales and office managers to meet deadlines for contract and retail orders
- Maintained clean, organized workstations and assisted with machine upkeep
- Supported high-volume production during peak demand periods
Education
Bachelors of Arts - Philosophy, Political Science
UTSA
San Antonio, TX12.2011
Skills
- Logistics and production scheduling
- Workflow optimization
- Quality control
- Consistency standards
- Equipment maintenance
- Troubleshooting and diagnostics
- Inventory and materials management
- Training and supervising machine operators
- Problem solving
- Efficiency improvements
- Contract and overflow production
Personal Information
Title: Production Manager | Embroidery Machine Operator and Maintenance Specialist
Timeline
Owner/Operator
Alamo City Embroidery
04.2025 - Current
Production Manager / Lead Embroidery Operator
All Star Caps
01.2017 - 01.2024
Embroidery Operator / Production Specialist
Burbank Embroidery
04.2012 - 06.2017
Bachelors of Arts - Philosophy, Political Science
UTSA