A career changer with a focus on securing a full-time position that presents professional challenges. I bring to the table strong interpersonal, time management, and problem-solving skills. Detail-oriented and organized, I excel in handling multiple projects concurrently while maintaining accuracy. I'm a dependable team player with a positive attitude, capable of managing various priorities effectively. Eager to contribute to team success and willing to take on additional responsibilities to meet collective goals. As a hardworking and passionate job seeker, I'm ready to leverage my organizational skills to support company objectives in an entry-level role.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Special Education Teacher
Wake County Public Schools
10.2019 - 04.2024
Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Promoted positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
Modified general education curriculum for special-needs students using various instructional techniques and technologies.
Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
Participated in ongoing professional development opportunities focused on evidence-based practices in special education teaching methodologies.
Instructed students with physical and cognitive disabilities.
Supported students in developing social skills through structured activities and positive reinforcement techniques.
Enhanced students'' communication skills by implementing group activities and collaborative projects.
Served as mentor to new teachers, sharing best practices in special education instruction and classroom management techniques.
Enhanced learning experiences by incorporating specialized tools and resources tailored to needs of special education students.
Increased parent involvement through organization of workshops, conferences, and informational sessions on topics relevant to special education services.
Coordinated regular meetings to share and analyze student performance data and success plans with colleagues and parents.
Utilized technology to create meaningful lessons that engage students.
EC Teacher
Durham Public School
08.2017 - 09.2019
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Supported students in developing social skills through structured activities and positive reinforcement techniques.
Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
Actively participated in professional development opportunities to stay current with best practices in education, applying new knowledge to enhance teaching effectiveness.
Increased student engagement through the use of interactive whiteboards, videoconferencing, and other modern technology tools.
Collaborated with colleagues to plan interdisciplinary units that connected subjects and promoted deeper understanding.
Helped parents to understand early childhood behavior and development.
Cultivated strong relationships with parents through open communication, fostering a supportive learning environment at home and in the classroom.
Exhibited flexibility in scheduling, worked with different levels of staff and handled variety of early childhood situations.
Maintained accurate records of student progress and attendance.
Monitored student performance to evaluate effectiveness of instructional strategies.
Worked closely with parents and guardians to address students' issues on multiple fronts.
Utilized technology to create meaningful lessons that engage students.
Special Education Teacher
New York City Department Of Education, New York
04.2008 - 12.2017
Evaluated student progress regularly using various assessment methods, ensuring accurate measurement of skill development and areas requiring additional support.
Provided targeted instructional support to struggling learners, identifying specific areas for improvement and designing effective intervention plans.
Taught students across multiple classifications and degrees of special needs.
Coordinated with general education teachers to develop accommodations or modifications necessary for successful inclusion of students with special needs in mainstream classrooms.
Delivered effective and differentiated classroom instruction to range of neurodiverse students.
Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
Coordinated special education students and teacher assistant schedules with master schedule.
Redirected students using Positive Behavior Support (PBS).
Provided life skills programming for students with moderate to severe autism.
Partnered with standard education teachers from across academic departments.
Increased parent involvement through the organization of workshops, conferences, and informational sessions on topics relevant to special education services.
Organized field trips and community-based experiences that enriched students'' understanding of real-world applications for their skills.
Designed individual education plans to encourage student growth according to different learning abilities and needs.
Utilized technology to create meaningful lessons that engage students.
Provided emotional support to students and families.
Mentored new teachers on student progress monitoring and legal document preparation.
Approved or denied loans based on established criteria and underwriting guidelines.
Identified possible fraud risks through meticulous evaluation of application materials, protecting both lenders and homebuyers from potential losses.
Analyzed and verified applicant income, assets and credit history to support compliance with underwriting guidelines.
Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
Increased customer satisfaction by providing timely feedback on application status and addressing potential issues promptly.
Supported loan origination team by providing expert knowledge and guidance on complex underwriting scenarios, enabling well-informed decisions in challenging cases.
Maintained open lines of communication with internal stakeholders such as processors, closers, and sales representatives to ensure a seamless mortgage underwriting process.
Achieved high levels of accuracy in data entry and analysis, ensuring streamlined processes throughout the mortgage underwriting lifecycle.
Verified integrity of applicants' information to minimize fraud.
Enhanced risk assessment accuracy by conducting thorough reviews of credit reports, employment history, and income verification documents.
Collaborated with loan officers and processors to obtain additional information and resolve discrepancies.
Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records, and current financial status.
Developed strong working relationships with external vendors for efficient management of property appraisals and title searches.
Assisted in training new team members, fostering a collaborative work environment that supported professional growth.
Reduced processing time for mortgage applications through diligent management of underwriting tasks.
Maintained mortgage program compliance with federal agencies such as VA, HUD, and FNMA.
Contributed to policy updates by staying current on market trends and sharing insights with the underwriting team.
Maintained orderly records of all completed mortgage transactions, facilitating easy retrieval for future reference or audits.
Developed and maintained relationships with investors to drive compliance with guidelines.
Assessed loan portfolios for compliance with underwriting policies.
Explained very technical financial information to applicants in easy to understand language.
Proactively identified solutions for customers experiencing credit issues.
Developed and maintained relationships with customers, lenders and other third parties.
Monitored pipelines to track and log status of loans.
Processed loan applications and monitored progress from start to finish.
Managed a pipeline of mortgage applications, maintaining accuracy and prioritizing urgent cases.
Maintained compliance with federal regulations by staying up-to-date with industry changes and guidelines.
Facilitated smooth loan closings by coordinating with title companies, attorneys, and borrowers.
Streamlined communication between underwriters and loan officers, resulting in improved turnaround times.
Improved borrower experience through prompt follow-ups on inquiries and concerns during the application process.
Reduced errors in submitted applications by meticulously reviewing documents for completeness and accuracy before submission to underwriting departments.
Coordinated with realtors and title companies to identify discrepancies and update different teams on processing progress.
Supported loan officers with application processing, ensuring timely completion for quicker decisions.
Documented borrower's information in loan processing system and resolved any discrepancies.
Developed strong relationships with real estate agents, increasing referral opportunities for mortgage loans.
Contributed to increased loan volume by proactively identifying potential clients and initiating contact.
Collaborated with sales teams to develop marketing strategies that attracted new clients and increased business opportunities.
Participated in weekly team meetings to exchange ideas for continuous improvement initiatives within the department.
Assisted in resolving customer complaints, following procedures to find mutually beneficial solutions.
Worked with Loan Officer to create application profile in system and review key information at various stages within process.
Monitored key dates to obtain information by deadlines.
Assembled important paperwork and disclosures for borrower.
Answered inquiries and provided superior customer service to clients.
Cultivated productive relationships with clients, realtors, and title/escrow officers to increase profits and expand customer base.
Contacted customers via mail, telephone and email to relay acceptance or rejection of applications.
Set up, stored and updated customer files, department records and regulatory paperwork.
Confirmed applicants met lender requirements to repay loans by reviewing applications to determine eligibility.
Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
Interviewed loan applicants to obtain personal and financial data to assist in completing applications.
Consulted with outside vendors to identify and resolve loan closing issues.
Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
Executive Administrative Assistant
Care First Blue Cross/Blue Shield
02.1995 - 05.1999
Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
Scheduled appointments and handled calenders for senior leadership.
Collaborated with cross-functional teams, expediting project completion times and enhancing overall efficiency.
Organized and updated schedules for executives.
Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
Organized travel arrangements, ensuring smooth transitions for executives during business trips.
Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Assisted in the development of presentations, effectively conveying crucial information to stakeholders.
Fostered a positive work environment by addressing employee concerns and facilitating team-building activities.
Coordinated staff training programs, improving overall efficiency within the company through skill development.
Answered high volume of phone calls and email inquiries.
Handled confidential and sensitive information with discretion and tact.
Processed travel expenses and reimbursements for executive team and senior management group.
Facilitated training and onboarding for incoming office staff.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Upheld strict timetables by maintaining accurate, balanced calendars.
Took notes and dictation at meetings.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Education
Master of Science - Special Education
Pace University
New York, NY
05.2015
Bachelor of Arts - Liberal Arts/Psychology
Touro College
New York, NY
05.2011
High School Diploma -
John Bowne High School
Flushing, NY
06.1984
Skills
Verbal and Nonverbal Communication
Student Support
Progress Evaluations
Student Records Management
Multidisciplinary Collaboration
Crisis Prevention and Intervention
Social integration
Scheduling proficiency
Conflict resolution techniques
Positive Role Model
Basic clerical knowledge
IEP development
Behavior Modification Techniques
Student Recordkeeping
Relationship Building
Collaborative Teamwork
Data Management
Team Collaboration
Resilience: Handling rejection, navigating complexities, and persisting through challenges inherent in recruitment demand resilience and a positive attitude
Ethical Conduct: Upholding ethical standards, confidentiality, and professionalism is paramount in building trust with both candidates and employers
Technology Proficiency: Leveraging recruitment software, applicant tracking systems, and online platforms optimizes the recruitment process and enhances candidate experience
Interpersonal Skills: Establishing rapport and effectively communicating that requires empathy, active listening, and the ability to understand career aspirations and motivations
Accomplishments
School Improvement Team chairperson for 3 years.
Trained fellow teachers on the procedures for completing Individual Education Plans.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of staff members.
Achieved Positive growth by completing College while employed.
Documented and resolved various issues which led to positive outcome.
Certified Health Science/Nursing Assistant Educator at Wake County Public Schools and Wake Technical Community CollegeCertified Health Science/Nursing Assistant Educator at Wake County Public Schools and Wake Technical Community College