Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

James Reneau

Gastonia,NC

Summary

Reliable Detention Officer skilled handling and managing activities of [Number] offenders in assigned cell block. Sound knowledge of constitutional rights and ethical standards of conduct. Experience detaining and processing inmates, preparing and serving meals to inmates and monitoring overall facility security.

Overview

40
40
years of professional experience
1
1
Certification

Work History

Detention Officer

Gaston County Sheriffs Office
08.2022 - Current
  • Collaborated with medical staff to address inmate health concerns, coordinating care plans and monitoring progress as needed.
  • Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
  • Participated in regular audits and inspections of facility operations, demonstrating a commitment to maintaining high standards of safety, security, and efficiency within the detention center.
  • Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
  • Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
  • Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
  • Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.

Barber/Master Stylist

Self-employeed
09.1984 - 08.2022
  • Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.
  • Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
  • Implemented an efficient appointment booking system to streamline scheduling processes and enhance overall client experience.
  • Contributed to a positive work culture by maintaining open communication channels with colleagues and fostering a team-oriented approach to service delivery.
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Expanded clientele reach by offering unique services such as beard trims, hot towel shaves, and facial grooming treatments.
  • Stayed up-to-date with current trends in men''s grooming by participating in industry events, conferences, and training sessions.
  • Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
  • Provided exceptional customer service by addressing any concerns or issues promptly, ensuring clients left the salon feeling satisfied with their experience.
  • Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
  • Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
  • Counted and documented opening and closing cash amounts daily.
  • Worked closely with salon management to develop marketing materials like promotional flyers and social media content that showcased the unique services offered.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Resolved guest complaints about service or style.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.

Education

Master Barber -

Hairstyling Institute of Charlotte Inc
Charlotte, NC
09.1984

High School Diploma -

North Gaston High School
Dallas, NC
06.1983

Skills

  • Body and cell searches
  • Crisis Intervention
  • Inmate monitoring
  • Report Preparation
  • Headcounts
  • Surveillance
  • Security Procedures
  • Inmate Supervision
  • Behavioral observation
  • Incident Reporting
  • Organizational Skills
  • Problem-solving abilities

Accomplishments

Compleated and passed DOCC

Compleated and passed Armed detention

Promoted to corporal

Certification

  • DOCC- Detention Officer Certification Course
  • Armed Detention certifacation

Timeline

Detention Officer

Gaston County Sheriffs Office
08.2022 - Current

Barber/Master Stylist

Self-employeed
09.1984 - 08.2022

Master Barber -

Hairstyling Institute of Charlotte Inc

High School Diploma -

North Gaston High School

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James Reneau