James Rey
Fort Myers,FL
Summary
Accomplished substation engineering industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with standardization and quality improvement
Overview
13
13
years of professional experience
Work History
Manager Substation Engineering
NiSource
Merrillville, Indiana
07.2018 - 07.2024
- Oversaw daily operations, maintaining efficiency and quality standards.
- Monitored staff performance and addressed issues.
- Managed risk by developing and implementing effective risk management strategies.
- Assigned work and monitored performance of project personnel.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Facilitated team meetings and workshops to foster collaboration and share best practices.
- Implemented quality control measures to uphold company standards.
Manager Technical Services
NiSource
Merrillville, Indiana
10.2014 - 07.2018
- I managed several technical groups including Tech Services, Substation Engineering, Power Quality, Communication Engineering, and Communication Field group
- Managed a team of technical professionals, providing guidance, direction and support in order to meet organizational goals.
- Managed vendor relationships including contract negotiations, procurement activities and dispute resolution efforts when necessary.
Supervisor, Substation Engineering
NiSource
Merrillville, Indiana
06.2011 - 10.2014
- Monitored operations and reviewed records and metrics to understand company performance.
- Identified needs of customers promptly and efficiently.
- Trained new employees on company policies, job duties, and performance expectations.
- Negotiated with vendors and suppliers to secure advantageous terms and pricing.
- Trained new employees on company policies and procedures.
Education
Bachelor of Science - Electrical Engineering
Rose-Hulman Institute of Technology
Terre Haute, IN06-1990
Skills
- Adept in working with internal and external stakeholders to achieve highly successful projects at the micro and macro levels
- Adept in team building and client relationships
- Thoroughly understands substation quality standards
Timeline
Manager Substation Engineering
NiSource
07.2018 - 07.2024
Manager Technical Services
NiSource
10.2014 - 07.2018
Supervisor, Substation Engineering
NiSource
06.2011 - 10.2014
Bachelor of Science - Electrical Engineering
Rose-Hulman Institute of Technology
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