JAMES R. HARE
San Antonio
Summary
An accomplished general management executive with 30 years extensive hands-on knowledge of sales cycles, business and market development, strategic planning, and significant P & L responsibility in sales, marketing, and operations. Proven leader with ability to plan, develop and direct initiation of programs and new business opportunities, organize and reorganize regional multi-functional teams of up to 200 people, coordinate and mentor both direct and indirect marketing, sales and service processes and teams. Excellent communicator with strong interpersonal skills, successful in presenting and influencing sales, corporate marketing, contract negotiations, and acquisitions resulting in increasing company revenue, productivity, market positioning, efficiency and profitability.
Overview
26
26
years of professional experience
Work History
Account Manager, South Texas
Triumvirate Environmental LLC. formerly Gruene Environmental Companies
New Braunfels
01.2022 - Current
- Secured 48 customer accounts, generating $453K in new revenue during first year.
- Achieved 4% growth over $1.5M revenue budget, surpassing sales expectations.
- Conducted market research to identify prospective customers and outreach opportunities.
- Managed existing revenues while pursuing new revenue streams within assigned territory.
- Exceeded sales goals for industrial and hazardous waste sectors.
- Negotiated contracts with clients to maximize profitability.
- Projected $1.6M in revenue despite transferring $700K account to key account manager.
- Maintained accurate records of all customer interactions in CRM system.
Municipal Marketing Manager, Austin, San Antonio, and Houston Market Area
JJs Waste & Recycling
Austin
01.2021 - 01.2022
- Spearheaded JJs Waste & Recycling’s entry into Texas municipal market through strategic recruitment.
- Developed comprehensive market strategy and business plan identifying key opportunities.
- Generated extensive data on municipal contracts, revenue potential, and bid opportunities.
- Crafted targeted marketing strategies for clients, enhancing sales and profitability.
- Initiated engagement with municipal leadership to foster relationships.
- Created and delivered impactful value-based presentations and proposals to stakeholders.
District Municipal Marketing Manager, Central Texas Districts
WASTE CONNECTIONS, INC. (Progressive Waste Solutions and IESI, Inc.)
San Antonio
01.2007 - 01.2020
- Directed municipal marketing program for Seguin, San Antonio, and Central Texas Districts, generating $10.45 million in revenue.
- Developed client acquisition strategies to establish new markets and sustain growth.
- Executed strategic plans that enhanced sales and profitability across territories.
- Managed forecasting and budgeting to maintain financial stability.
- Delivered impactful presentations, proposals, and negotiations to municipalities and Association Boards.
- Transformed declining market position into consistent growth, achieving annual revenue increases.
- Expanded client base by securing partnerships with multiple Municipalities, HOAs, and MUDs.
Branch Manager, Houston South Branch
TERMINIX INTERNATIONAL COMPANY, L.P.
Houston
01.2003 - 01.2006
- Led operational turnaround of Region’s largest residential branch, achieving $.5M profit from prior $1M loss.
- Held P & L responsibility for $6.5M residential service operation with 55 staff members.
- Reorganized branch operations, cutting expenses by $300K and boosting sales by $500K annually.
- Increased employee retention by 44%, minimizing recruitment, training, and productivity costs.
- Enhanced customer retention rates from 63% to 71% through strategic initiatives.
- Assessed and executed split into two distinct branch operations for improved efficiency.
Branch Manager, San Antonio Commercial Branch
TERMINIX INTERNATIONAL COMPANY, L.P.
San Antonio
01.2002 - 01.2006
- Oversaw branch operations for commercial services, driving revenue growth and profitability.
- Managed implementation of company growth strategy and budget administration.
- Held P&L responsibility for $2.1M commercial service operation with 22 staff members.
- Achieved 31% sales increase and expanded customer base by 6.5%, totaling 3,080 unique customers.
- Boosted customer retention rate by 4.7%, reaching 84.4%.
Municipal Marketing Manager, Central Texas Division
WASTE MANAGEMENT OF TEXAS, INC.
Austin
01.1999 - 01.2002
- Directed municipal marketing program across three locations, generating $10.2M in annual revenue.
- Developed strategies for client acquisition, sustaining existing growth and creating new opportunities.
- Expanded client base to 38 municipalities, 4 Municipal Utility Districts, and 45 Homeowners Associations, boosting revenues by $2.4M.
- Negotiated contracts and agreements with municipalities and associations, resolving service issues effectively.
- Created and delivered value-based presentations and proposals to enhance client engagement.
- Maintained annual revenues of $3.2M while increasing contracts by $0.2M annually.
- Led new business development efforts across two distinct municipal markets to strengthen market position.
- Achieved a 3% increase in overall market position and generated new revenue totaling $900K annually.
Education
Chemistry Major -
Texas State University
San Marcos, TexasChemistry Major
University of Texas
Austin, TexasSkills
- P&L management
- Leadership skills
- Sales and marketing strategy
- Forecasting and budgeting
- Market development
- Pricing and cost control
- Business startup
- Strategic planning
- Customer service excellence
- Contract negotiation
- Relationship management
- Public relations
- Safety and risk assessment
- Customer retention strategies
- Acquisition management
- Conflict resolution
Continuing Education
- Market Development
- Legislative and Regulatory Training
- Media Training and Municipal Marketing
- Licensed Certified Applicator under Texas Structural Pest Control Board
- Pursuit of Advancement through Continuing Education (PACE)
- Servant Leadership Development Certification (SLDC)
Timeline
Account Manager, South Texas
Triumvirate Environmental LLC. formerly Gruene Environmental Companies
01.2022 - Current
Municipal Marketing Manager, Austin, San Antonio, and Houston Market Area
JJs Waste & Recycling
01.2021 - 01.2022
District Municipal Marketing Manager, Central Texas Districts
WASTE CONNECTIONS, INC. (Progressive Waste Solutions and IESI, Inc.)
01.2007 - 01.2020
Branch Manager, Houston South Branch
TERMINIX INTERNATIONAL COMPANY, L.P.
01.2003 - 01.2006
Branch Manager, San Antonio Commercial Branch
TERMINIX INTERNATIONAL COMPANY, L.P.
01.2002 - 01.2006
Municipal Marketing Manager, Central Texas Division
WASTE MANAGEMENT OF TEXAS, INC.
01.1999 - 01.2002
Chemistry Major -
Texas State University
Chemistry Major
University of Texas
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