Overview
Work History
Education
Accomplishments
Awards
Timeline
Generic

James Rhyne

Champaign,IL

Overview

6
6
years of professional experience

Work History

Service Area Coordinator

Illinois State University
07.2023 - Current
  • Oversaw operations of a residential service area catering to 900–2,000 students, ensuring optimal functionality.
  • Directed recruitment, training, supervision, and evaluation of a team of 60+ student staff members.
  • Initiated engaging programs for student workers, including an internal Instagram and Facebook group, "Student of the Week" recognition, biographical introductions for students, and student social events.
  • Provided leadership for service area operations, encompassing Front Desks, Fitness Centers, Mailroom, and Facilities.
  • Supervise and Manage 756 keys for Wilkins,Wright, and Haynie Hall.
  • Conducted regular staff meetings and actively contributed to University Housing initiatives.
  • Managed and expedited resolution of room and building work orders.
  • Mentored RA/CA's and Service Area Managers, fostering their professional development.
  • Revitalized training procedures for Tri-Towers, enhancing effectiveness.
  • Offered crisis management and intervention during emergency situations, participating in an on-call rotation.
  • Established and supervised a specialized student leadership team at Tri-Towers.
  • Developed and executed a new marketing strategy for the Student Service Area Manager Position at Tri-Tower.
  • Oversaw a $293K budget for the Tri-Towers Service Area.
  • Participated in 122 interviews for professional staff, graduate student workers, and undergraduate student workers, and RA's.
  • Facilitated the implementation of the Humanity scheduling platform for Tri-Towers.
  • Contributed to planning and execution of Housing Programs such as Move In/Move Out and Football game days.
  • Trained new professional staff members on policies and procedures on front desk and mailroom operations.
  • Became an assigned mentor for a new Sevice Area Coordinator.

Admission Counselor

University Of Illinois, Urbana-Champaign
06.2022 - 07.2023
  • Evaluated admission applications and assessed student credentials to make admission decisions.
  • Served as a diversity advocate on a job search committee, promoting inclusive hiring practices.
  • Coordinated participation of 30+ departmental units in resource fairs for Illini Days and New Student Registration.
  • Assisted incoming students in completing over 700 New Student Registration conflict forms.
  • Provided information to prospective students and parents about the institution's offerings, amenities, and facilities.
  • Mentored students, offering guidance and support in academic and personal matters.
  • Supervised and trained a team of 100+ paraprofessional staff members and interns, ensuring their effective performance.
  • Specialized in the Campus Visit and New Student Registration Department.
  • Mentored newly hired Admissions Counselors on best practices related to application review procedures and follow-up strategies.

Student Teaching

Urbana Highschool/Middle School
01.2022 - 05.2022
  • Mentored by classroom teacher on current standards and best practices in education.
  • Cultivated positive relationships with administration, teaching staff and students.
  • Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.
  • Assessed musicians and assigned instruments and parts for songs and concerts.
  • Determined voices, instruments, harmonic structures, rhythms, tempos and tone balances required to achieve desired effects in each musical composition.

Campus Visit Intern

Office Of Undergraduate Admissions
01.2018 - 05.2022


  • Managed work schedules and ensured adequate staffing to meet operational needs.
  • Handled inquiries and routed calls to appropriate departments, delivering excellent customer service.
  • Demonstrated leadership by maintaining team efficiency and organizing workflows.
  • Conducted interviews and supervised a team of student staff members.
  • Facilitated all-staff meetings to foster communication and collaboration.

Education

M.D. - College Student Personnel Administration

Illinois State University
Normal, IL
05.2026

Bachelor of Arts - Music Education

University of Illinois
Champaign, IL
05.2022

Accomplishments

  • Member of the 2022 EPOL Award Committee.
  • Member of the 2022 Conference on Conduct Governance Committee.
  • Member of the 2021 Student Code Academic Policies Task Force.
  • Member of the 2021 Diversity Equity and Inclusion Committee for University Bands.
  • Chair of the 2020-2022 Office of Provost Student Advisory Board.
  • Mentor for the 2023 Queer Coalition Mentorship Program.
  • Member of the 2023 Illinois State University Case Hearing Panel.
  • Advisor for 2023 GLACURH Conference.
  • Member of the 2023-2024 Professional Staff Selection Committee.
  • Member of the 2023-2024 Illinois State University Hearing Panel.
  • Member of the RA/CA Scholarship Committee.

Awards

  • University Housing Bright Idea Award
  • University Housing Impossible to Measure Award (X3)
  • University Housing Life Saver Award

Timeline

Service Area Coordinator

Illinois State University
07.2023 - Current

Admission Counselor

University Of Illinois, Urbana-Champaign
06.2022 - 07.2023

Student Teaching

Urbana Highschool/Middle School
01.2022 - 05.2022

Campus Visit Intern

Office Of Undergraduate Admissions
01.2018 - 05.2022

M.D. - College Student Personnel Administration

Illinois State University

Bachelor of Arts - Music Education

University of Illinois

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James Rhyne