James Rider
Summary
Dynamic and results-driven with a proven track record in team leadership, culture building, and operational excellence. Dedicated to continuous improvement and growth in shipping operations. Always looking for ways to make processes better, help the team be more productive while observing safety protocols and standards. Good multitasker with strong organizational and conflict management skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Shipping Lead
Hebron
10.2020 - Current
- Ensured accurate and timely order processing and shipping
- Delegated tasks effectively to team members to meet operational goals
- Monitored order progress and prioritized tasks to meet deadlines
Freight Driver
Erlanger
07.2019 - 08.2020
- Loaded trucks with customer orders ensuring accuracy and efficiency
- Delivered orders within company-established time frames
- Collected orders and verified documentation for accuracy
Operations Manager
Erlanger
03.2014 - 07.2019
- Recruited, onboarded, and trained new associates, achieving a retention rate above 95%
- Developed and led an employee-based leadership council to address team needs and drive success
- Fostered a positive and productive work environment while meeting operational objectives
Education
Bachelor of Science - Applied Management
Franklin University
Columbus, OH12-2025
Associate of Science - Business Administration
Gateway Community And Technical College
Florence12-2024
Skills
- Effective Communication
- Leadership Development
- Organizational Expertise
- Time Management and Prioritization
- SAP
- Employee coaching
- Safety procedures
- Relationship building
- Punctual and reliable
- Time management
Certification
Certifications
- General Business (December 2023): Comprehensive knowledge of business operations for strategic decision-making and management.
- Communications (May 2024): Expertise in interpersonal and team communication, enhancing leadership and collaboration.
- Social Behavioral Science (July 2024): Understanding human behavior and team dynamics to support effective management.
- CPR/AED (July 2024): Certified in emergency response protocols, ensuring workplace safety and preparedness.
Timeline
Shipping Lead
Hebron
10.2020 - Current
Freight Driver
Erlanger
07.2019 - 08.2020
Operations Manager
Erlanger
03.2014 - 07.2019
Bachelor of Science - Applied Management
Franklin University
Associate of Science - Business Administration
Gateway Community And Technical College
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