Quality-driven Department Lead eager to promote gains in quality assurance, team productivity, and profitability. Top-notch manager proficient in managing teams, schedules, and projects. Excellent communicator and planner ready to bring valuable experience to new role with room for growth and advancement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Parts Department Lead
LBFoster CXT
Nampa, ID
01.2022 - Current
Developed and implemented departmental policies and procedures.
Monitored employee performance and provided feedback to ensure job expectations were met.
Coordinated with other departments to ensure efficient workflow across the organization.
Provided training and guidance to new employees on policies and procedures.
Resolved customer complaints in a timely manner by identifying root causes of issues.
Managed daily operations within budget constraints while ensuring quality standards were met.
Developed strategies for growth and expansion of departmental services based on data analysis of customer needs.
Implemented systems for measurement of key performance indicators to track progress against organizational objectives.
Oversaw department schedule, projects and quality standards.
Collaborated with senior management on strategic initiatives that impacted the overall business objectives.
Media Production Coordinator
Idaho Department of Corrections
Kuna, ID
06.2016 - 01.2022
Coordinated production of media projects from pre-production to post-production.
Organized and scheduled shoots, including booking crew and equipment.
Liaised with clients to ensure their needs were met throughout the production process.
Supervised camera operators during filming to guarantee quality standards were maintained.
Edited footage in accordance with client specifications using editing software such as Davinci Resolve 2017.
Maintained a library of audio and visual assets for future use in productions.
Monitored progress of projects against deadlines, taking corrective action where necessary.
Assisted producers in developing storyboards, scripts, timelines and other materials related to the production process.
Attended meetings between producers, directors and other stakeholders involved in the project.
Provided technical support to cast and crew during shoots by troubleshooting any issues which arose.
Reviewed final edits before delivery to clients to ensure they met expectations.
Collaborated with writers and producers to translate visions into visuals.
Education
Associate of Applied Science - Business Management
Ashtoreth College
Norcross, GA
01-2017
Certificate of Family Law -
Blackstone Career Institute
06-2014
Graduate Certificate - Civil Litigation
Blackstone College
1011 Brookside Road, Allentown, PN 18016
02-2014
Graduate Certificate - Paralegal Studies
Blackstone Career Institute
1011 Brookside Road, Allentown, PN 18016
10-2013
Master Certification Office Products - Excel, Word, Access, Powerpoint, and Publisher
Microsoft Ceria Prep School
Washington
Skills
Workforce Planning
Organizational abilities
Task Delegation
Crisis Management
Team Management
Knowledgeable about [Technology]
Inventory Coordination
Strategic Planning
Corporate Communications
Innovation management
Media Relations
Lighting techniques
Video Editing
Camera operation
Photography
Audio production
Certification
Forklift Certified
Crane Operator: 2 ton, 3 Ton, 5 Ton and 10 Ton
OSHA Trained
Accomplishments
2023 Employee of the year LBFoster
2023 Most improved department
2024 Employee of the month
Timeline
Parts Department Lead
LBFoster CXT
01.2022 - Current
Media Production Coordinator
Idaho Department of Corrections
06.2016 - 01.2022
Associate of Applied Science - Business Management
Ashtoreth College
Certificate of Family Law -
Blackstone Career Institute
Graduate Certificate - Civil Litigation
Blackstone College
Graduate Certificate - Paralegal Studies
Blackstone Career Institute
Master Certification Office Products - Excel, Word, Access, Powerpoint, and Publisher