James R. Lyons
Sacramento,CA
Summary
Dynamic Service Manager with a proven track record at Sequoia Equities, specializing in maintenance operations management and staff leadership. Expert in vendor relations, budgeting, and project execution, I've driven tenant satisfaction and operational efficiency. Skilled in electrical, plumbing, and carpentry, my leadership has consistently enhanced property aesthetics and team performance.
Overview
32
32
years of professional experience
Work History
Service Manager
Sequoia Equities
12.2022 - Current
- Lead all aspects of maintenance and construction operations for a luxury condominium community
- Oversee appliance repairs, including HVAC systems, and ensure timely resolution of service requests
- Manage large-scale projects, including property rehabs and aesthetic upgrades, ensuring quality and efficiency
- Supervise and train maintenance staff, fostering a culture of excellence and accountability
- Cultivate strong vendor relationships, handle procurement, and track expenses to optimize budgets
- Drive tenant satisfaction through meticulous attention to curb appeal and property aesthetics
Maintenance Supervisor
FPI Management
08.2019 - 12.2022
- Directed maintenance and construction operations for a portfolio of properties
- Coordinated major improvement projects, balancing timelines and budgets effectively
- Supervised maintenance teams, ensuring high standards of quality control and task completion
- Negotiated vendor contracts and managed procurement to align with organizational goals
- Enhanced property appeal and tenant satisfaction through proactive maintenance strategies
Chief of Maintenance Operations
Powell Properties
01.2015 - 01.2021
- Spearheaded maintenance operations, overseeing staff and coordinating daily activities
- Utilized AppFolio to manage work orders, tenant communication, and property maintenance schedules
- Handled all aspects of apartment turnovers, including plumbing, electrical, painting, and flooring
- Ensured timely completion of renovation projects, delivering high-quality results within budget constraints
Remodel Technician / Cabinet Installer / Painter
DS Improvements
01.2012 - 01.2015
- Conducted comprehensive remodeling projects, including electrical, plumbing, and flooring installations
- Installed custom cabinetry and delivered precision painting services for residential and commercial properties
- Supervised painting teams, ensuring adherence to quality standards and project timelines
Professional Painter
Lyons Painting and Anointed Painting
01.1997 - 01.2015
- Delivered high-quality painting and drywall services for commercial and residential clients
- Managed all aspects of business operations, including contract writing, project management, and team leadership
- Conducted safety and training meetings to maintain compliance and ensure team readiness
Apartment Maintenance Technician I
Trust Management
01.1993 - 01.1996
- Provided maintenance services, including painting, plumbing, and appliance repair, for residential properties
- Maintained grounds and handled tenant relations to sustain high occupancy rates
Education
High School Diploma -
Oakton High School
Oakton, VA06-1990
Skills
- Contract Negotiation & Preparation
- Electrical, Plumbing & Carpentry (Journeyman Level)
- Maintenance Operations Management
- Staff Training & Leadership
- Budgeting & Cost Control (Accrual Budgeting)
- Vendor Relations & Procurement
- Safety Compliance and Jobsite Training
- Yardi Systems & AppFolio Proficiency
- Customer Service Excellence
- Project Planning & Execution
Licenses and CE
- HVAC Certification
- Fair Housing Law Compliance
- Mold, Lead, and Asbestos Remediation Certification
- Advanced Safety Training for Maintenance Operations
Selected Highlights
- Achieved the prestigious ORA Award, placing in the top 1% nationally for tenant satisfaction.
- Maintained a 96% occupancy rate for two consecutive years through exceptional property management.
- Recognized for outstanding leadership and the ability to build strong tenant and vendor relationships.
Timeline
Service Manager
Sequoia Equities
12.2022 - Current
Maintenance Supervisor
FPI Management
08.2019 - 12.2022
Chief of Maintenance Operations
Powell Properties
01.2015 - 01.2021
Remodel Technician / Cabinet Installer / Painter
DS Improvements
01.2012 - 01.2015
Professional Painter
Lyons Painting and Anointed Painting
01.1997 - 01.2015
Apartment Maintenance Technician I
Trust Management
01.1993 - 01.1996
High School Diploma -
Oakton High School
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