James R. Miller
Darlington,USA
Summary
Seeking an opportunity to use my managerial, supervisory, great customer service and technical skills with a company with strong moral fiber and a goal of positive change in the world
Overview
58
58
years of professional experience
Work History
CSA Electrical/CSA Electrical Pro
Lowes
01.2016 - 01.2021
- Great Customer Service skills and product knowledge in the electrical department
Parts delivery driver
Advance Auto
01.2015 - 01.2016
- Deliver parts to Advance Auto Customers in Florence, SC. Using company vehicle.
Bay integrity associate
The Home Depot
01.2011 - 01.2015
- Scan outs (products not available on the shelf for sale), identify in stock inventory to be packed down to bay shelf location, indentify out of stock inventory to be ordered, print and change price tags and labels and scan entire bay for accuracy and proper signage.
Sales associate (Electrical/lighting, inside/outside garden and hardware)
The Home Depot
01.2011 - 01.2015
- Maintain the sales department by properly stocking and presenting the products for sale. Work with the Department Supervisor on daily tasks and special projects. Training for product knowledge and information. Understand and follow all safety regulations. Provide excellent customer service
Retired/self employed
Jim's Computers and Notebooks
01.2006 - 01.2010
- Sold refurbished desktop and laptop computers, repaired hardware and software problems such as installing new hard drives, reloading operating system, setting up wireless routers, removing viruses, spyware, malware and adware and fixing operating system registry errors. Installed and configured small office and home networks, set up file and printer sharing and remote access. Provided basic computer hardware and software training.
Vice President/General Manager (10 Employees)
Millcourt, Inc. (Used Computer equipment wholesaler)
01.2000 - 01.2005
- General office work: Accounting with QuickBooks, time keeping and payroll, Prepare weekly work schedule, Help answer phones
- Sales: Develop sources to bid and purchase used computer equipment in the Washington D.C. area, Go onsite and inspect equipment, arrange for payment and pickup of equipment, select and repair some of the best equipment for retail sales, Develop sources and contacts to sale the used computer equipment by the piece, pallet or truck load, listed and shipped equipment for EBAY sales.
- Warehouse: Pick up equipment from source, inventory equipment and enter into sales data base, shrink wrap pallets and place on shelves for sale, Supervise warehouse employees and drivers, Provide on the job training for proper and safe use of forklifts, pallet jacks and other lift equipment, Provide on the job training for proper equipment inventory and packing, Provide on the job training for proper truck loading and un-loading, Hired and terminated all warehouse employees and drivers, Conduct annual reviews of said employees
- Sales and Service: Repaired selected equipment for retail sales, Repaired customer equipment brought in for repair, Sold computers, printers and other related equipment in retail sales
President/General Manager (28 Employees)
Metropolitan Business Systems, Inc. (Sales and Service of Office Equipment and Supplies)
01.1990 - 01.2000
- General office work: Assisted the Vice President/Office Manager with accounts receivable, accounts payable, payroll and tax returns, Hired and terminated employees as necessary, Held annual employee job performance reviews, Wrote and reviewed Employee Handbook annually for necessary changes, Scheduled employee vacations and time off, Scheduled and made arrangements for holiday and summer parties
- Sales: Office Supplies and Furniture: Purchased office supplies and furniture from distributors and suppliers, Supervised in house and outside sales people, Printed and mailed monthly sale flyers, Scheduled driver for office supplies and furniture deliveries, Made cold sales calls by phone and in person, Assembled furniture and set up store displays, held sales training classes
- Sales: Computers, Printers, Typewriters, Word Processors, Copiers and Fax Machines, Purchased, displayed and demonstrated Office Machines for Home and Office use, Supervised in house and outside sales of Office Machines, Held Office Machines sales training classes
- Equipment Service: Wrote and sold equipment maintenance agreements, Supervised outside and in-house service technicians, Provided warranty and out of warranty service, Held technical training classes for Computers, Printers, Typewriters, Copiers and Fax Machines, Promoted and rewarded excellent customer service practices for all employees
Vice President/General Manager/Service Manager
Technical Specialties, Inc.
01.1975 - 01.1990
- Company Overview: Provided Annual Maintenance Agreements and Service on Computers, Printers, Typewriters, Word Processors and Fax Machines for Commercial, Corporate, Educational and Government accounts in the Washington, D.C. area, Provided Equipment sales
- Managed and Supervised all Technical and Logistics Employees, Arranged in-house and manufacturers technical training as necessary, Interviewed, tested, hired and terminated all technical and logistic employees as necessary, conducted annual employee performance reviews, Wrote and personally delivered annual maintenance agreement proposals to Commercial, Corporate, Educational and Government Accounts in the Washington, D.C. area, Solicited Federal Government and Dept. of Defense Agencies for open procurement and bids, Attended Sales, Technical, and product training seminars, Assisted Logistics Manager with parts sourcing and inventory control, Participated in publishing a company employee hand book, Participated in selection on Employee of the Month, Held monthly breakfast meetings with all employees, Stressed the importance of great Customer Service at all meetings, Participated in annual Company Business Meeting with Company Corporate Officers, Attorney and accountant
Supervisor Typewriter Repair
United States House of Representatives/Office of the Clerk of the House/Office Services
01.1969 - 01.1975
- Repaired IBM Typewriters for the Members of the U.S. House of Representatives, After one year as a typewriter repairman I was promoted to Typewriter Supervisor because of my technical ability and customer service skills, As supervisor I was in charge of Office Service Calls, Shop repairs, parts inventory and ordering, Attended IBM Customer Engineer Training in New York
Typewriter Repairman
United States Air Force
01.1968 - 01.1969
- Provided as needed service and preventative maintenance for typewriters and other equipment located on the Base and outside locations
Typewriter Repairman
United States Army
01.1967 - 01.1968
- Provided as needed service and preventative maintenance for typewriters and other equipment located at the Pentagon and outside locations
United States Air Force
01.1963 - 01.1967
Education
High School Graduate -
La Plata High School
La Plata, MDSkills
- Proficient in Microsoft operating systems and Office suite
Hobbies and Interests
Computer Hardware and Software, Electronics, Football, Pool, Internet, Home and Auto Repairs, Gardening, Family Functions and cooking Blue Crabs
Awards
Several Home Depot Homer Awards, Moose of the Year, Moose Rookie of the Year, Moose International 3rd place for Monthly Newsletter, Moose Fellowship Degree, Moose 25 Club
Publications
Published monthly newsletter for American Legion Post 293 and Moose Lodge 595, Published Website for Moose Lodge 595, South Carolina Moose Assn. and American Legion Post 293
Military Service
1963 to 1967 United States Air Force, E4, Honorable Discharge
Timeline
CSA Electrical/CSA Electrical Pro
Lowes
01.2016 - 01.2021
Parts delivery driver
Advance Auto
01.2015 - 01.2016
Bay integrity associate
The Home Depot
01.2011 - 01.2015
Sales associate (Electrical/lighting, inside/outside garden and hardware)
The Home Depot
01.2011 - 01.2015
Retired/self employed
Jim's Computers and Notebooks
01.2006 - 01.2010
Vice President/General Manager (10 Employees)
Millcourt, Inc. (Used Computer equipment wholesaler)
01.2000 - 01.2005
President/General Manager (28 Employees)
Metropolitan Business Systems, Inc. (Sales and Service of Office Equipment and Supplies)
01.1990 - 01.2000
Vice President/General Manager/Service Manager
Technical Specialties, Inc.
01.1975 - 01.1990
High School Graduate -
La Plata High School
Supervisor Typewriter Repair
United States House of Representatives/Office of the Clerk of the House/Office Services
01.1969 - 01.1975
Typewriter Repairman
United States Air Force
01.1968 - 01.1969
Typewriter Repairman
United States Army
01.1967 - 01.1968
United States Air Force
01.1963 - 01.1967
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