James Roberson
Nottingham,MD
Summary
To develop a high level of understanding and application of all job requirements, where I can apply practical knowledge attained. Perform the functions of the job correctly and be able to eventually meet all job requirements professionally and courteously using efficient and effective written and verbal communication skills. Plan and communicate a shared vision for the organization that will drive strategy, assist with decision-making, and position the organization competitively. Design and create management and leadership plans. Evaluate qualitative and quantitative data. Develop, communicate, and implement policies and procedures to reduce cost and organizational risk all while promoting ethical practices. Manage people, time, and resources by using effective employment practices, encouraging team building, and mentoring junior members of the staff.
Overview
14
14
years of professional experience
Work History
Certified Peer Support Specialist
Baltimore County Fire Department
Towson, MD
01.2024 - Current
- Monitor and respond to active overdoses.
- Follow up with non-fatal overdoses.
- Provide immediate assistance and support to individuals experiencing substance abuse-related crises.
- Collaborate with law enforcement officers, paramedics, and outreach workers to offer comprehensive care and resources.
- Facilitate access to treatment programs and follow-up support services for individuals in need.
- Crisis intervention when necessary.
- Case management.
Behavioral Health Specialist
Department of Health and Human Services
Towson, MD
03.2023 - Current
- Meet with program participants to provide mentoring, linkages to resources, and facilitation of contacts with the recovery community.
- Assist and if needed accompany program participants to complete applications for services, attend medical appointments and treatment assessments.
- Provide outreach to the community and distributes literature, brochures, and other related materials in an effort to educate the general public and promote the program.
- Administration of rapid (oral and finger stick) HIV and Hepatitis C testing and opioid overdose prevention/harm
- Actively participate as a member of a transdisciplinary team, maintain working knowledge of all clients served; contribute expertise as determined by client’s goals and needs identified in the person centered plan.
- Utilize assertive engagement techniques to engage clients including motivational strategies and therapeutic limit setting.
- Remains conscious that language can either have a beneficial or negative impact on the individual support is provided. In addition, skillful in motivational interviewing by applying open ended questions, affirmation, being reflective, and providing a summary to assist in supporting one over obstacles.
- Comprehensive understanding of the Continuum in relation to the stages of change and the support needed in each of the five stages.
- Assist in aftercare development for those released from institutions. By way of Coordinating care and services for their clients across inpatient treatment centers, outpatient facilities, shelters or halfway houses
- Working Directly with the client facilitating necessary support with interdisciplinary team.
- Redirecting client to a new and promising way of life by way of clinical and Social support.
- Advocating on client behalf in the judiciary system.
- Identify, implement and evaluate evidence based treatment modalities.
Case Manager
Baltimore County Department of Corrections
Towson, MD
11.2022 - 03.2023
- Work with those with SUD.
- Participate in Person Centered Planning for adults with intellectual/developmental disabilities.
- Support group including but not limited to life skills, social skills, and vocational activities.
- Helps develop priorities and objectives to align with treatment goals.
- Develop a person-centered plan that encompasses program and community services.
- Conduct monthly calls and quarterly visits to assess participant’s needs, supports, and service delivery.
- Conduct team meetings and negotiate to resolve conflicts.
- Work with vulnerable populations of all ages with a range of complex needs.
- Accurately input daily billing/documentation in the MD LTSS tracking system.
- Coordinate with local health departments, the Maryland Department of Health, community and program providers, and other stakeholders to ensure the delivery of quality and person-centered services.
- Follows all COMAR regulations and company policies.
- Work with those with substance use disorder.
- Utilize education and life experiences to foster gold standard continuity of care.
- Meet with clients and assist with substance use disorder, as well as mental health needs to ensure all areas afflicting one are properly treated.
- Communicate with the Healthcare team about the comprehensive dynamics surrounding each client.
- Working Directly with the client facilitating necessary support with interdisciplinary team.
- Redirecting client to a new and promising way of life by way of clinical and social support.
- Oversee Staff at various locations throughout Maryland.
- Work inside of the Department of Corrections to assist individuals suffering from both substance use disorder, as well as a Behavioral Health Disorders.
- Facilitates treatment team meetings and participates in case consults.
- Maintains safe, orderly, and therapeutic environment for clients including crisis intervention. Ensures clinical program occurs daily as scheduled.
- Identify/Implement/Evaluate evidence-based treatment modalities.
- Attend provider meetings and explore other opportunities to engage with external stakeholders.
- Support marketing efforts by providing tours and information as needed.
Community Outreach Coordinator
Pyramid Healthcare
Joppa, MD
07.2022 - 03.2023
- Work with an interdisciplinary team to provide services for those with SUD
- Liaison between patients and their treatment care options
- Coordinate continued care upon discharge.
- Comprehension of understanding of client health insurance plans and coordinating the best possible care for each patient within their financial constraints.
- Assesses and monitors the client's progress and makes appropriate adjustments in their treatment plan when necessary.
- Coordinating care and services for their clients across inpatient treatment centers, outpatient facilities, shelters, or halfway houses.
- Connect clients with programs such as EBT, TCA, Medicaid, Medicare, Housing, Shelters, Clothing, GED programs, Pell Grant, and more.
- Assist in connecting patients to mental health services, aid is crisis planning, and address patient support systems.
- Responsible for coordinating with other health and insurance providers to create the optimal mental health strategy for each client.
- Maintain accurate up-to-date records and files for each participant served.
- Identify, document, and communicate to appropriate authorities, all reportable events to include abuse, neglect, and or exploitation.
- Facilitates the transition of participants from the facility out into the community.
Substance Abuse Technician
Pyramid Healthcare
Joppa, MD
07.2021 - 01.2023
- Actively work with those with SUD
- Assist with the intake process with new clients into the program.
- Communicate with BHT staff either verbally or in written communication logs.
- Responsible for reviewing communication logs and passing important information onto the unit.
- Maintains a safe, orderly, and therapeutic physical environment for clients including crisis intervention.
- Follows objectives of treatment plans.
- Assists with interventions with clients. Attends shift change, team meetings, and Company meetings. Responsible for conducting searches of clients when they return to the facility.
- Monitors treatment for necessary hygiene and medical needs.
- Evaluate the behavioral and emotional needs of clients and provide input.
- Trains new staff on unit, program, and milieu.
- Coordinates and leads activities including lectures, recreation, and meetings.
Certified Peer Recovery Specialist
Public Defender's Office
Bel Air, MD
05.2021 - 12.2022
- Prioritize treatment and aftercare for those with SUD
- A compassionate and understanding Healthcare Specialist has a profound understanding of the relationship between substance abuse, mental health, and co-occurring disorders and the recovery process.
- Utilizes active listening to avoid distractions, acknowledge emotional state, and remain aware by way of using other senses.
- Remains conscious that language can either have a beneficial or negative impact on the individual support provided. In addition, skillful in motivational interviewing by applying open-ended questions, and affirmations, being reflective, and providing a summary to assist in supporting one over obstacles.
- Comprehensive understanding of the Continuum of the stages of change and the support needed in each of the five stages.
- Assumed the roles of a confidant, truth teller, role model, advocate, resource broker, community organizer, and lifestyle consultant; to assist in all avenues of care where applicable. Such as participating in various self-help groups and providing support on various housing sites.
Biology Lab Assistant
Baltimore City Public School System
Baltimore, MD
11.2018 - 05.2021
- Utilize a comprehensive understanding of the human body to plan, prepare, and deliver instructional activities that facilitate active learning experiences.
- Identify and select different instructional resources and methods to meet students' varying needs.
- Observe and evaluate students’ performance and development.
- Update all necessary records accurately and completely as required by law, district policies, and school regulations. keep updated with developments in subject area, and teaching resources, and make relevant changes to instructional plans and activities.
- Communicate necessary information regularly to students, colleagues, and parents regarding student progress and student needs.
Nursing Clinical Coordinator
Lorien Health Services
Belcamp, MD
04.2015 - 11.2018
- Assist and support the clinical team in providing patient-centered care, especially in the areas of assessing, planning, and implementation. Act as a leader, supervising Medical Assistants, Licensed Practical Nurses, Registered Nurses, Nurse managers, and other members assigned under the spectrum of duties. Coordinate communication between various facilities; as well as interdisciplinary teams.
- Facilitate the development of individualized client Care Management Plans, ensuring the inclusion of client/caregiver input.
- Locate, coordinate, and navigate medical services and other home and community-based services for medically complex children and adults with disabilities and comorbid conditions inclusive of individuals experiencing financial, housing, and resource instability.
- Research and recommend cost-effective alternatives to care, as appropriate.
- Engage the case management process and best practices to guide client service delivery to include assessments, documentation, planning, implementation, education, advocacy, and evaluation.
- Evaluate actual outcomes, as well as desired outcomes and adjust Care Management Plan interventions accordingly to maximize health and goal achievement potential.
- Facilitate communication between community-based providers, insurance carriers, the multidisciplinary team, and support required by the client.
- Coordinate quarterly on-site visitations as well as convening and attending multidisciplinary team meetings, and maintaining periodic, regular contact with clients and other members of the health care team.
- Complete timely documentation of care management activities in multiple electronic databases, maintaining confidentiality of PHI in all settings.
Registered Nurse
Mercy Medical Center Baltimore Md
Baltimore, MD
06.2016 - 05.2017
- Assess, and rely patients’ needs to interdisciplinary teams. Implement care needs per facility protocol. Working with a dynamic patient population at their employee health pavilion. Providing the height level of care for those who serve Baltimore County Government.
Registered Nurse, Medical-Surgical Unit
University Of Maryland Upper Chesapeake Health
Belair , MD
01.2015 - 04.2016
- Monitored patient vital signs, collected blood samples, administered medication in accordance with physician treatment plans, and performed patient testing under the supervision of Registered Nurses (RNs).
- Assisted patients with ADLs, performed physical examinations, and supported Registered Nurses (RNs) with patient intake and discharges.
- Provided support for the transport of patients and ensured a safe environment in compliance with hospital regulations.
- Creates medical reports and documentation of patient symptoms.
- Interpretation of EKG.
Acute Dialysis Registered Nurse
Johns Hopkins BayviewMed.Center
Baltimore, MD
07.2014 - 10.2015
- Provide the utmost continuity of care for patients daily.
- Implement the process of dialysis to patients who suffer from acute and chronic kidney disease.
- Additionally establish a trusting relationship all while educating reinforcing, and oversee lifestyle choices that allow the patients to live more comfortably.
- Teach patients about disease processes, thereby fostering health promotion.
- Monitor patients for fluid volume overload.
- Assess for hyper and hypotension.
- Review significant lab values, administer medication, work with a multi-faceted team to better continuity of care.
- Adjust fluid’s accordingly.
- Monitor vital signs every 15 minutes.
- Document procedures.
Registered Nurse, Cardiac Progressive Care
Johns Hopkins Hospital
Baltimore, MD
07.2013 - 07.2014
- Being able to read, understand, and implement the necessary care for patients in different Dysrhythmia.
- Requiring critical thinking ability in a highly acute fast paced unit.
- Applying 12 lead EKG daily as ordered. Central line care, PICC line care, Port-a-cath care. Daily Blood draws. LVAD care.
- Care for patients pre/ post heart transplant, TVAR, AVR, CABG, Stent and standard care for the diabetic patient.
- As well as a multitude of other complex comorbidities.
- Educate patients about individual conditions pertaining to Cardiovascular, Endocrine, Gastrointestinal, and Respiratory systems as Relevant.
- Administer IM and subcutaneous injections.
- Maintain sterile fields and appropriate hygiene practices.
Anatomy and Physiology Tutor
Harford Community College
Bel Air, MD
09.2010 - 03.2014
- Applying my knowledge of Anatomy and Physiology to create a strategy that allows me to utilize my understanding to successful instruct student.
- Relating the body’s innate function to current disorders, disease pathways, and the pharmacological effects of homeostasis.
- Moreover, finding conflict resolutions for students in distress on a daily basis.
- Thereby, allowing me to utilize my critical thinking ability in different sets of circumstances.
Education
Associate of Science - Behavioral Health Counseling
The Community College of Baltimore County
Dundalk08-2024
Bachelor of Science - Nursing
University of Maryland Global Campus
Adelphi, MD 05-2016
Associate of Science - Nursing
Harford Community College
Bel Air, MD12-2013
Associate of Arts - General Studies
Harford Community College
Bel Air, MD12-2011
Skills
- Resource Navigation
- Boundary Setting
- Behavioral Management
- Family Support
- Substance Abuse Knowledge
- Issue resolution abilities
- Community services information
- Interpersonal abilities
- Social activity planning
- Problem-solving skills
- Mental Health Services
- Exemplary communication
- Family Assistance
- Rapport Building
- Communication abilities
- Relationship cultivation
- Motivational Interviewing
- Appointment Scheduling
- Recovery assistance and support
- Effective collaboration and interaction
- Relationship-building skills
- Leadership skills
- Planning skills
- Positive environment facilitation
- Compassionate Care
- Needs Assessment
- Vital signs monitoring
- Case Management
- Community Resources
- Communication techniques
- Clinical Supervision
- Goal Setting
- Client Confidentiality
- Crisis Intervention
- Referral Coordination
- Life Skills Training
- Behavior Modification
- Defining treatment objectives
- Client evaluation
- Individual Counseling
- Individual Therapy
- Chart updating
- Diabetes management
- Unit Administration
- Wound Care
- Infectious disease control
- Health care consultation
- Electronic Health Records Management
- Chronic Disease Management
- Medical evaluation
- Follow-up calls
- Call triaging
- Psychiatric and Mental Health Care
- Emergency Care
- Family Education
- Strong medical ethic
Timeline
Certified Peer Support Specialist
Baltimore County Fire Department
01.2024 - Current
Behavioral Health Specialist
Department of Health and Human Services
03.2023 - Current
Case Manager
Baltimore County Department of Corrections
11.2022 - 03.2023
Community Outreach Coordinator
Pyramid Healthcare
07.2022 - 03.2023
Substance Abuse Technician
Pyramid Healthcare
07.2021 - 01.2023
Certified Peer Recovery Specialist
Public Defender's Office
05.2021 - 12.2022
Biology Lab Assistant
Baltimore City Public School System
11.2018 - 05.2021
Registered Nurse
Mercy Medical Center Baltimore Md
06.2016 - 05.2017
Nursing Clinical Coordinator
Lorien Health Services
04.2015 - 11.2018
Registered Nurse, Medical-Surgical Unit
University Of Maryland Upper Chesapeake Health
01.2015 - 04.2016
Acute Dialysis Registered Nurse
Johns Hopkins BayviewMed.Center
07.2014 - 10.2015
Registered Nurse, Cardiac Progressive Care
Johns Hopkins Hospital
07.2013 - 07.2014
Anatomy and Physiology Tutor
Harford Community College
09.2010 - 03.2014
Associate of Science - Behavioral Health Counseling
The Community College of Baltimore County
Bachelor of Science - Nursing
University of Maryland Global Campus
Associate of Science - Nursing
Harford Community College
Associate of Arts - General Studies
Harford Community College
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