James Roberts
Jonesboro,AR
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager of Operations
Farmer's Holding Incorporated
Jefferson City, MO
05.2018 - Current
- Ensured compliance with applicable laws and regulations related to operations.
- Oversaw inventory management activities including ordering supplies as needed.
- Negotiated contracts with vendors for services necessary for daily operations.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
- Ensured compliance with relevant laws, regulations, industry standards. related to the operation of the business.
- Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
- Investigated customer complaints related to product and service quality or delivery issues.
- Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
- Prepared reports summarizing operational results against established goals and objectives.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
Education
High School Diploma -
Arkansas State University
State University, AR05-1989
Skills
- Logistics Management
- Health and safety compliance
- Performance reporting
- P&L Management
- Data Analysis
- Contract Management
Affiliations
- Enjoy Bass Fishing Tournament
- Hunting
- Playing Guitar
Certification
- Class A CDL
- ACI Certified (currently expired)
References
References available upon request.
Timeline
Manager of Operations
Farmer's Holding Incorporated
05.2018 - Current
High School Diploma -
Arkansas State University
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