Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

James Roberts

Jonesboro,AR

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Manager of Operations

Farmer's Holding Incorporated
Jefferson City, MO
05.2018 - Current
  • Ensured compliance with applicable laws and regulations related to operations.
  • Oversaw inventory management activities including ordering supplies as needed.
  • Negotiated contracts with vendors for services necessary for daily operations.
  • Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
  • Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
  • Ensured compliance with relevant laws, regulations, industry standards. related to the operation of the business.
  • Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
  • Investigated customer complaints related to product and service quality or delivery issues.
  • Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
  • Prepared reports summarizing operational results against established goals and objectives.
  • Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.

Education

High School Diploma -

Arkansas State University
State University, AR
05-1989

Skills

  • Logistics Management
  • Health and safety compliance
  • Performance reporting
  • P&L Management
  • Data Analysis
  • Contract Management

Affiliations

  • Enjoy Bass Fishing Tournament
  • Hunting
  • Playing Guitar

Certification

  • Class A CDL
  • ACI Certified (currently expired)

References

References available upon request.

Timeline

Manager of Operations

Farmer's Holding Incorporated
05.2018 - Current

High School Diploma -

Arkansas State University

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James Roberts