Summary
Overview
Work History
Education
Skills
Timeline
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JAMES Robertson

Warrenville,SC

Summary

Versatile healthcare professional with experience at Well-Star MCG, adept in vital signs monitoring and fostering patient satisfaction. Demonstrated ability to enhance efficiency and team cohesion as a General Manager at Sprint Food Stores. Skilled in both patient observation and cultivating positive workplace environments, contributing to improved patient outcomes and business profitability.

Overview

7
7
years of professional experience

Work History

Patient Care Technician

Well-Star MCG
05.2023 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.

Physical Therapy Aide

Piedmont Hospital
03.2020 - 04.2023
  • Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
  • Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
  • Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
  • Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.

General Manager

Sprint Food Stores
05.2017 - 08.2019
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Education

Certification of Nursing - Nursing

Training For Life
Augusta, GA
04.2024

GED -

Strom Thurmond
Johnston, SC
12.2010

Skills

  • Vital signs monitoring
  • Patient Observation
  • Blood Glucose Testing
  • Infection control standards

Timeline

Patient Care Technician

Well-Star MCG
05.2023 - Current

Physical Therapy Aide

Piedmont Hospital
03.2020 - 04.2023

General Manager

Sprint Food Stores
05.2017 - 08.2019

Certification of Nursing - Nursing

Training For Life

GED -

Strom Thurmond

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JAMES Robertson