James ROBINSON
Mauldin,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
41
41
years of professional experience
Work History
Credit Card Processing Team Member
Direct Payment Consultant
Mars , PA
08.2015 - Current
- Provided customer service support for clients seeking assistance with their credit card statements or payment processing.
- Processed refunds quickly and accurately when requested by customers or merchants.
- Assisted customers with credit card transactions and inquiries.
- Identified opportunities to streamline existing processes related to the acceptance of various forms of payment.
- Communicated with other departments to ensure proper resolution of any discrepancies related to credit card processing activities.
- Ensured compliance with applicable laws, regulations, and company policies related to the acceptance of various forms of payment.
- Resolved customer complaints regarding credit card processing issues in a timely manner.
- Performed routine maintenance on equipment used for processing credit cards.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Engineering Technician
EAS Professionals
Greenville, SC
06.2017 - 02.2021
- Completed projects by effectively applying engineering, technical, and maintenance procedures.
- Performed work according to project schedules and high quality standards.
- Provided technical support for engineering projects to support accuracy and deadline management.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
- Conferred with engineers and designers to investigate and solve failure issues.
- Evaluated finished assemblies for compliance with standard procedures and design requirements.
- Attended training committees that wrote training modules for equipment operation and testing.
Forklift Operator
WW Grainger
Fountain Inn, SC
05.1998 - 10.2005
- Transported goods between warehouse locations according to shipment and storage needs.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
- Unloaded and stacked materials by raising and lowering lifting devices.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Communicated with floor managers to determine merchandise placement.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Operated or tended automatic stacking, loading and packaging machines.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
Forklift Operator
Winn Dixie Warehouse
Greenville, SC
1983.09 - 1998.06
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Education
High School Diploma -
Mauldin High School
Mauldin, SC05-1980
Skills
- Relationship Management
- Payment Processing
- Sales Support
- Dispute Resolution
- Debt management
- Client Relationship Building
- Excellent Communication
- Problem-Solving
Timeline
Engineering Technician
EAS Professionals
06.2017 - 02.2021
Credit Card Processing Team Member
Direct Payment Consultant
08.2015 - Current
Forklift Operator
WW Grainger
05.1998 - 10.2005
Forklift Operator
Winn Dixie Warehouse
1983.09 - 1998.06
High School Diploma -
Mauldin High School
Similar Profiles
Janice MoncrieffeJanice Moncrieffe
Supervisor, Team Lead at OneTouch Direct / Zelis PaymentSupervisor, Team Lead at OneTouch Direct / Zelis Payment
CAJETAN NNADOZIECAJETAN NNADOZIE
Support care worker at hounslow direct paymentSupport care worker at hounslow direct payment
Ayan KhatibAyan Khatib
Technical Account Manager at Razorpay-Payment Gateway & Payment SolutionsTechnical Account Manager at Razorpay-Payment Gateway & Payment Solutions
Tori HeltonTori Helton
Teaching Assistant at Meyer Center For Special ChildrenTeaching Assistant at Meyer Center For Special Children
Melissa FarmerMelissa Farmer
Registered Medical Assistant at Peace Medical CenterRegistered Medical Assistant at Peace Medical Center