Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Education and Training
Generic

James Robinson

New Port Richey,FL

Summary

Dynamic leader with a proven track record at SRHM, driving financial success and guest satisfaction. Expert in financial management and team building, I transformed a $2 million property into a $4 million success. Committed to enhancing service quality and fostering strong community relationships through strategic planning and employee development.

Sales leader with proven ability to drive revenue growth and enhance team performance. Expertise in sales strategy, client relationship management, and market analysis. Strong focus on teamwork, adaptability, and achieving results. Known for leadership, communication, and problem-solving skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

General Manager

SRHM (Management Company)
08.2021 - Current
  • Managed day-to-day hotel operations, achieving top 15 ranking among all Fairfield Hotels in U.S.
  • Implemented guest service initiatives to boost satisfaction and loyalty.
  • Demonstrated exceptional leadership by attracting and retaining top talent.
  • Transformed a $2 million Fairfield property into a $4 million hotel within two years.

Executive Director/Sales Director

SRI Management
08.2015 - 08.2021
  • Oversaw operations for three assisted living communities, enhancing service quality and efficiency.
  • Led staff and resident engagement initiatives to foster a supportive environment.
  • Achieved and surpassed budget targets through strategic financial management.
  • Cultivated a positive community image through outreach and relationship-building efforts.
  • Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
  • Achieved regional sales targets through effective territory management and relationship building with key clients.
  • Managed team of sales representatives, providing guidance, coaching and support.
  • Established strong partnerships with industry influencers to expand brand recognition and drive business growth.

Director Of Admissions

Orchid Cove
01.2010 - 07.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written with the Director of Nursing.
  • Medicare focused, Insurance and private pay
  • Knowing my Case Workers at Hospitals
  • Relationship building with Doctors, Hospitals, Assisted Livings

Education

High School Diploma -

Holmes
06-1980

Skills

  • Financial management and budgeting
  • Project management and planning
  • Guest services and support
  • Employee training and development
  • Regulatory compliance and oversight
  • Team building and collaboration
  • Data analysis and reporting
  • Performance management and evaluation
  • Leadership and team building
  • Sales funnel management
  • Pipeline development
  • Revenue growth
  • Sales training and leadership

Accomplishments

  • General Manager of the year 2023
  • Community Sales Winner (achieved several times)

Certification

  • General Manager Certification with Marriott and Choice Hotels

Timeline

General Manager

SRHM (Management Company)
08.2021 - Current

Executive Director/Sales Director

SRI Management
08.2015 - 08.2021

Director Of Admissions

Orchid Cove
01.2010 - 07.2015

High School Diploma -

Holmes

Education and Training

Core Trained

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