Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

James RODRIGUEZ

Phoenix,AZ

Summary

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Delivery Driver] position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Order Selector

Greco And Son's
11.2023 - 12.2023
  • Stocked shelves to match planogram images and instructions.
  • Supported the implementation of new warehouse management systems, providing valuable input on process improvements and technology integration.
  • Recorded daily activities for inventory control.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Interacted with guests in friendly and knowledgeable way.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Collaborated with fellow Order Selectors to ensure efficient workflow during high-volume periods.
  • Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Promoted a positive working atmosphere among colleagues through effective communication, open dialogue, and mutual respect for each other''s roles within the team structure.

Warehouse Worker/Trainee

St. Mary's Food Bank Skills Center
09.2023 - 11.2023
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues or discrepancies as needed.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Checked packages and merchandise for damage and notified vendors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.

Delivery Driver

West Coast Countertop Suppliers
03.2019 - 03.2021
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Promoted eco-friendly driving habits by minimizing fuel consumption through careful route planning and adherence to speed limits where applicable.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
  • Operated light trucks to deliver loads as far as [800] miles from home location.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Inspected load security and checked for damages.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Verified accuracy of all deliveries against order forms.

Education

GED -

San Bernardino High School
San Bernardino, CA
05.2000

Skills

  • Forklift driving
  • Shelving of products
  • Storage Organization
  • Stock replenishment
  • Order documentation
  • Goal-Oriented
  • Product Signage and Labeling
  • Pallet jack proficiency
  • Cleaning procedures
  • Record preparation
  • Equipment Operation
  • Equipment monitoring
  • Data Entry
  • Shipment Receiving
  • Safety Procedures
  • Warehouse Operations
  • Stocking
  • Customer Service
  • Dependable and reliable
  • Shipping and packaging
  • Decision-Making
  • Route logs
  • Product restocking
  • Pick lists
  • Safety processes and procedures
  • Vendor Relations
  • Inventory Management
  • Mentoring and training
  • Order picking and processing
  • Exceptional time management skills
  • Warehouse Navigation
  • Order Filling
  • Product Inspection

Certification

  • [Warehouse Associate ] Training - [6-week] St. Mary's Food Bank Skills Center Phoenix, Arizona
  • Forklift Operator Certification-6 weeks- Saint Mary's Food bank-November 2023 completed

Timeline

Order Selector

Greco And Son's
11.2023 - 12.2023

Warehouse Worker/Trainee

St. Mary's Food Bank Skills Center
09.2023 - 11.2023

Delivery Driver

West Coast Countertop Suppliers
03.2019 - 03.2021

GED -

San Bernardino High School

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James RODRIGUEZ