James Roeder
Goss Home Services
646 Innes St NE Grand Rapids,MI
22
years of professional experience
Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel at my job. I am recognized for inspiring team members to excel and encouraging creative work environments. My objective is to exceed people’s expectations and work to the best of my ability.
Work History
Handyman/Builder's Laborer
11 Months- Built and repaired decks, fences and floors to improve overall appearance of homes.
- Maintained tools and equipment, ensuring optimal performance during each task.
- Assisted with measurements, cutting wood, and proper use of tools.
Navigator/Warehouse Worker
3 Years 7 Months- Optimized navigation routes to enhance delivery efficiency and reduce transit times.
- Analyzed transportation data to identify trends, improving accuracy of route selections and delivery schedules.
- Delivered furniture to customers in a timely fashion and ensured great customer satisfaction.
- Helped with inventory and unloaded products to correct destination.
- Built products when needed.
IT Support Specialist
1 Year 6 Months- Diagnosed and resolved hardware and software issues to optimize system performance.
- Provided technical support for users, ensuring timely resolution of IT-related inquiries.
- Managed network configurations
- Swapped old hardware and applications with newer versions.
Handyman/General Laborer
2 Years 1 Month- Roofing, Drywall, Landscaping, Framing, Interior Work
- Proficient with hand and power tools
- Excellent with measurements
Warehouse Laborer
2 Years 11 Months- Used forklifts and pallet jacks to relocate products
- Kept warehouse clean and organized to maximize team efficiency and productivity
- Used hand-held devices and computers to record and monitor inventory and other information
Skid Loader
9 Months- Assembled beauty and daily-use products
- Loaded products onto multiple skids
- Employee of the month on September 2013
Production Assembler
2 Years- Worked on an assembly line in multiple departments
- Built, tested, painted, and packaged products
Customer Service Representative
1 Year 4 Months- Responded to customer requests for products, services and company information
- Answered customer telephone calls promptly
- Used company troubleshooting resolutions to evaluate technical problems
Education
Associate of Arts - Graphic Design And Visual Communications
- Graduated with 3.85 GPA and High Honors
- Student mentor - assisted others who needed extra help
- Coursework in Photoshop, InDesign, After Effects, and Microsoft Office programs
High School Diploma
Skills
Team-oriented and dependable
Quick learner and can multi-task
Computer proficient with hardware and programs
Computer systems and networking knowledge
Equipment setup and maintenance
Customer Service
Timeline
Handyman/Builder's Laborer
Goss Home Services
05.2025 - 04.2026Read More
Navigator/Warehouse Worker
Wind River (Ashley Furniture)
08.2021 - 03.2025Read More
IT Support Specialist
Whirlpool
01.2020 - 07.2021Read More
Handyman/General Laborer
Self Employed
11.2017 - 12.2019Read More
Warehouse Laborer
Lane Automotive
11.2014 - 10.2017Read More
Skid Loader
Amway
07.2013 - 04.2014Read More
Production Assembler
Gast Manufacturing Inc.
01.2007 - 01.2009Read More
Customer Service Representative
Aerotek (Kitchen-Aid)
09.2004 - 01.2006Read More
Watervliet Senior High School
High School Diploma
Read More
ITT Technical Institute
Associate of Arts from Graphic Design And Visual Communications
Read More