James Roland
Christiana,TN
Summary
Recent graduate looking to start a career in the IT industry. A hard worker who is extremely positive and determined to get the job done.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Unarmed Security Supervisor
Amazon
Murfreesboro, TN
10.2017 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
Baker
The Cookie Store
Murfreesboro, TN
09.2014 - 10.2017
- Complied with health and safety codes to protect staff and customers.
- Resolved customer concerns with positive approach and constructive strategies.
- Filled out inventory and production sheets and informed head baker of stock levels.
- Cleaned and maintained kitchen equipment and oven.
Education
Infrastructure Management Specialist - Information Technology
Tennessee College of Applied Technology - Murfreesboro
Murfreesboro, TN08.2022
High School Diploma -
Riverdale High School
Murfreesboro, TN05.2016
Skills
- Staff Leadership
- Customer Satisfaction
- Positive personality
- Asset Protection
- Anti-Harassment Policies
- Adept at using Microsoft Word & Excel
- Configured print server
- Set up domain on LAN
- Created users
Certification
- CompTIA A+ (1001 & 1002)
- CompTIA Net+ (N10-008)
- Microsoft Azure Fundamentals (AZ-900)
References
Available upon request.
Timeline
Unarmed Security Supervisor
Amazon
10.2017 - Current
Baker
The Cookie Store
09.2014 - 10.2017
Infrastructure Management Specialist - Information Technology
Tennessee College of Applied Technology - Murfreesboro
High School Diploma -
Riverdale High School