Dynamic, results-oriented professional with extensive experience as Police Officer for City of Gainesville. Proven expertise in crisis management and conflict resolution, effectively negotiating high-stakes situations. Skilled in cultivating community relations and advancing public safety initiatives, showcasing unwavering commitment to service and impactful communication.
Overview
16
16
years of professional experience
Work History
Police Officer
City of Gainesville
Gainesville
10.2021 - Current
Responded to emergency calls, providing immediate assistance and support.
Conducted thorough investigations on criminal activities and incidents.
Patrolled assigned areas to deter crime and ensure community security.
Collaborated with community organizations to promote public safety initiatives.
Prepared detailed reports on incidents, arrests, and investigations for documentation.
Prepared detailed reports on incidents and arrests made.
Facilitated communication between hostages and authorities during crisis situations.
Developed negotiation strategies to resolve high-stakes hostage scenarios effectively.
Trained team members on negotiation techniques and crisis management protocols.
Provided compassionate support to individuals facing mental health challenges.
Maintained accurate and up-to-date client records in compliance with regulations.
Educated clients about mental health resources and community services available.
Correctional Officer
Department of Corrections
Gainesville
02.2020 - 10.2021
Supervised inmate activities to ensure compliance with facility rules.
Conducted regular inspections of inmate living areas for safety hazards.
Maintained accurate records of inmate movements and daily activities.
Assisted in developing rehabilitation programs for inmates' personal development.
Police Officer
County Of Hawaii
Kailua-Kona
12.2018 - 02.2020
Liaised between legal staff and law enforcement agencies to foster efficient communication.
Reviewed and evaluated evidence to determine validity and admissibility for court hearings.
Reviewed paperwork and case files submitted by subordinate officers to verify accuracy and conformance to strict policies.
Fostered rapport with school personnel and students to build trust and cultivate communication.
Supported community outreach initiatives by implementing school crisis and safety plan.
Successfully processed hundreds of tips while receiving information and initiating investigations for speedy resolutions.
Interviewed subjects, targets and witnesses for information verification and corroboration.
Boosted community safety by performing motor vehicle accident investigations including DUIs and fatal crashes while conducting field sobriety tests at DUI checkpoints.
Improved community safety by conducting field sobriety tests and investigating DUIs and vehicle accidents.
Testified under oath in administrative hearings and criminal court cases.
Prepared cases for trial and appeared and testified in court as witness.
Checked with local pawnshops to locate stolen property.
Assessed officer conduct and complaints to identify and address issues with unprofessionalism, performance or criminal activity.
Correctional Officer
Department Of Public Saftey
Hilo
02.2016 - 12.2018
Inspected cells and conducted random searches of common areas.
Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
Assigned inmates to open and appropriate housing units.
Enforced resident behavior management protocols and wrote incident reports for infractions.
Processed inmates by completing paperwork, conducting searches and recording fingerprints.
Applied non-violent response tools and physical restraint during problematic situations.
Sales Manager
Lids Team Sports
Hilo
10.2015 - 12.2018
Partnered with marketing team to align sales strategy with brand messaging across all communication channels.
Developed and implemented new sales strategies to update product lines.
Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
Formalized sales process to enhance operations and promote acquisition of new customers.
Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
Transportation Security Officer
Transportation Security Administration
Kailua-Kona
07.2012 - 02.2016
Designed action plans to respond to emergency situations.
Watched each individual to assess demeanor and look for suspicious behavior.
Monitored and conducted passenger screening.
Noted possible security issues and performed additional reviews.
Worked with local and federal law enforcement agents to coordinate apprehensions.
Utilized metal detectors, wands and X-ray screening machines to perform thorough check of individuals, belongings and cargo.
Verified integrity and accuracy of travel documents such as tickets and passports prior to authorizing passage.
Protected vessels, passengers and crew by testing items and individuals for explosive material residue.
Sales Associate
Sports Authority
Gainesville
03.2009 - 07.2012
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Sold various products by explaining unique features and educating customers on proper application.
Education
High School Diploma -
Trenton High School
Trenton , FL
4 2004
Some College (No Degree) - Liberal Arts And General Studies
Lake City Community College
Lake City, FL
Skills
Radar speed measurement
Surveillance expert
Defense and Arrest Tactics (DAAT)
Search and seizure laws familiarity
Arrest techniques
Conflict resolution tactics
Felony laws knowledge
Community relations
Merchandising knowledge
Relationship selling
B2B sales and customer service
Accurate money handling
Strategic planning
Active listening
Customer service
Reliable and punctual
Team player mentality
Energetic self-starter
Product line expansion
Crisis management
Hostage negotiation
Incident report writing
Crisis negotiation
Crisis intervention
Patient assessment
Mental health education
Suicide prevention
Accomplishments
May 2025 officer of the month
Timeline
Police Officer
City of Gainesville
10.2021 - Current
Correctional Officer
Department of Corrections
02.2020 - 10.2021
Police Officer
County Of Hawaii
12.2018 - 02.2020
Correctional Officer
Department Of Public Saftey
02.2016 - 12.2018
Sales Manager
Lids Team Sports
10.2015 - 12.2018
Transportation Security Officer
Transportation Security Administration
07.2012 - 02.2016
Sales Associate
Sports Authority
03.2009 - 07.2012
High School Diploma -
Trenton High School
Some College (No Degree) - Liberal Arts And General Studies