James Romero
Warehouse Supervisor/Manager
Chatsworth,CA
Summary
Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
Work History
Warehouse Assistant Manager
Fortune Energy
03.2017 - 05.2020
- Loaded and unloaded delivery trucks promptly for further distribution.
- Monitored progress of tasks to provide feedback for improvement.
- Enforced team adherence to safety regulations and protocols.
- Handled day-to-day shipping and receiving overseeing more than 20 orders per day.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
- Developed and implemented strategies to improve team productivity and efficiency.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Assisting with returns and exchanges to restore customer confidence and prevent loss of business.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
Shipping and Receiving Lead
Little Giraffe
12.2015 - 10.2016
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Determined most cost-effective procedures and routes for shipments
Level 1 Tech RV Mechanics
Quixote Studios
08.2012 - 01.2014
- Created standard operating procedures to guide tool maintenance and repair activities.
- Diagnosed and repaired mechanical issues on diesel, natural gas and propane gensets.
- Installed and maintained generator sets and equipment.
- Carried out inspections on over 3 small and large capacity generators weekly.
- Daily DOT Inspections
- Break Repair
Medical Courier
Orange County Couriers
08.2011 - 08.2012
- Managed delivery route for optimal use of time and fuel.
- Delivered packages to customer doorsteps and business offices.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Followed safety procedures and regulations to protect packages and vehicles.
- Handled receipt, storage, identification and delivery of products for clients.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Communicated with dispatch and customers for accurate delivery information.
- Properly documented all specimens received.
- Obtained signatures for delivery documents and packages.
Entertainment Investment Consultant
Broad Highway Entertainment
01.2011 - 07.2011
- Entertainment Investment Consultant
- Met with clients to generate new business and negotiate contracts.
- Raised money to complete business development projects such as mergers and company purchases.
- Recommended specific investments to help clients meet financial goals.
- Contacted potential clients to pursue sales and gather funds.
Property Maintenance Worker
Machado Maintenance
03.2010 - 01.2011
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Repaired and replaced pumps, valves and motors.
- Replaced worn or broken parts on machines and equipment.
- Positively engaged with customers and maintained professional appearance as company representative.
- Followed instructions from supervisor regarding daily job tasks and duties.
Education
Skyline High School
Forklift Certification - undefined
High school diploma -
Skills
- Customer Service
- Customer Satisfaction
- Customer Focus
- Customer Experience
- Inventory Databases
- Inventory Records
- Inventory Control
- Inventory Tracking and Storage
- Shipment Preparation
- Shipping and Packaging
- International Shipments
- Order Fulfillment
- Picking and Processing
- Team Supervision
- Handheld Scanners
- Verbal and Written Communication
Custom
Extra Curricular: Assessments
Warehouse Associate - Highly Proficient
July 2020
Assesses the tendencies that are important for success in warehouse roles
Full results: Highly Proficient
Customer Focus & Orientation - Highly Proficient
July 2020
Responding to customer situations with sensitivity
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
Languages
- English
Timeline
Warehouse Assistant Manager
Fortune Energy
03.2017 - 05.2020
Shipping and Receiving Lead
Little Giraffe
12.2015 - 10.2016
Level 1 Tech RV Mechanics
Quixote Studios
08.2012 - 01.2014
Medical Courier
Orange County Couriers
08.2011 - 08.2012
Entertainment Investment Consultant
Broad Highway Entertainment
01.2011 - 07.2011
Property Maintenance Worker
Machado Maintenance
03.2010 - 01.2011
Skyline High School
Forklift Certification - undefined
High school diploma -
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