JAMES ROWE
Orlando,FL
Summary
Dynamic professional with 19 years of diverse experience in customer service, transportation, and community engagement. Proven ability to lead teams and foster collaboration while ensuring safety and efficiency in all operations. Highly skilled in data management and analysis, adept at addressing community needs and enhancing customer satisfaction. Committed to delivering exceptional service and maintaining high standards in every role. Passionate about making a positive impact, whether on the road or in the community.
Overview
2021
2021
years of professional experience
Work History
bus monitor
Orange County Public School Transportation
Orlando
05.2025
- Assisting the bus driver it ensure the safety and well being of students during their commute
Service agent
Alamo rent a car
Miami
- Prepare rental form, obtain a customer signature and other information such as licensing. Assisting with car return and exits of vehicle.
- Processed customer reservations and transactions efficiently using rental software systems.
- Assisted customers with vehicle selection, ensuring satisfaction with available options.
Lead dump truck driver
SGL
Orlando
02.2019 - 01.2021
- Pre trip in the truck to make sure it was in working condition before leaving the.
- Responsible for transporting dirt from one spot to another spot. Cleaning up debris in the construction area.
- Help delegate what drivers will go And making sure that the drivers got back home safely to their families
School bus operator
Broward County School
Fort Lauderdale
04.2002 - 12.2017
- Pre tripping the bus to make sure it was in working condition to transport the pupils on the bus
- Driving vehicles over the specified routes or specified Destination according to time scheduling and complying with traffic regulation to ensure the passenger have a smooth and safe ride
Service agent
Alamo rent a car
Miami
10.2000 - 12.2001
- Provide friendly, efficient, and professional customer service doing all aspects of rental car process.
- Detailing the car and making sure that cars with fuel
- Transporting cars from one spot to another spot
- Assisted customers with vehicle selection and rental processes, ensuring a positive experience.
- Processed rental agreements and transactions using internal software systems for efficient service delivery.
C.L.A
US census
Miami
04.2000 - 09.2000
- Create, maintain and enter information into databases. Addressing question and concern from general public.
- Gathering and analyzing data on community needs and interests
- Solicited contributions and participation from local businesses to promote and improve the community
Education
High School Diploma -
Miami Northwestern Senior High
MiamiSkills
- Leadership
- Ability to Work in a Team
- Fast Learner
- Customer Service
- Communication Skills
- Reliability and punctuality
- Patience and empathy
AWARDS
Bus driver bus operator of the month Broward schools Board, Outstanding achievement award in customer satisfaction
Timeline
bus monitor
Orange County Public School Transportation
05.2025
Lead dump truck driver
SGL
02.2019 - 01.2021
School bus operator
Broward County School
04.2002 - 12.2017
Service agent
Alamo rent a car
10.2000 - 12.2001
C.L.A
US census
04.2000 - 09.2000
Service agent
Alamo rent a car
High School Diploma -
Miami Northwestern Senior High