Summary
Overview
Work History
Education
Skills
Timeline
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James Royle

Newton

Summary

Proactive and meticulous Meat Manager with over 40 years of experience in customer service industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

Overview

35
35
years of professional experience

Work History

Meat Manager

Shaws Star Market
05.2017 - Current
  • Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
  • Completed inventory counts, reordered stock, and removed expired items from supply.
  • Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Worked closely with employees and customers to effectively manage daily operations and communications.
  • Trained new employees on handling, safety and stocking procedures.
  • Conducted regular inventories of stock and documented losses using [Software].
  • Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.

Assistant Manager

Market Basket
04.1988 - 05.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Education

High School Diploma -

Portsmouth High School
Portsmouth, NH
06.1984

Skills

  • Pricing Expertise
  • Implementing Pricing Strategies
  • Retail Security
  • Financial Recordkeeping
  • Equipment Inspection
  • Production Preparation
  • Schedule Management
  • Customer Needs Assessments
  • Cutting Meat
  • Pricing Controls
  • Department Activity Logging
  • Product Weighing and Labeling
  • Store Presentation
  • Production Standards
  • Visual Displays
  • Inventory Ordering
  • Retail Industry Experience
  • Merchandising Management
  • Supply Ordering
  • Proper Food Temperatures

Timeline

Meat Manager

Shaws Star Market
05.2017 - Current

Assistant Manager

Market Basket
04.1988 - 05.2017

High School Diploma -

Portsmouth High School

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James Royle