James R. Thompson
Mandan,North Dakota
Summary
Professional project estimation specialist with comprehensive experience in cost analysis, budget management, and resource allocation. Adept at fostering team collaboration and driving projects to successful completion under changing conditions. Skilled in data analysis, risk assessment, and stakeholder communication. Known for reliability and adaptability in high-pressure environments.
Overview
36
36
years of professional experience
Work History
Claims Representative/Estimator
Arrow Service Team
05.2018 - Current
- Conducted thorough inspections of damaged properties to provide accurate estimates for repairs and restoration, ensuring timely and efficient claims processing.
- Collaborated with insurance adjusters, property owners, and contractors to review claims, negotiate settlements, and facilitate the completion of repair projects.
- Prepared detailed reports, including cost breakdowns and project timelines, to support the claims process and ensure compliance with insurance requirements.
- Worked productively in fast-moving work environment to process large volumes of claims.
Highway Maintenance Worker
Logan County
04.2015 - 05.2018
- Operated and maintained a grader to ensure optimal conditions of gravel roads.
- Repaired and maintained road signs to ensure public safety and compliance with local regulations.
- Plowed snow off gravel roads during winter to maintain road accessibility and safety in all weather conditions.
Project Manager
Arrow Service Team
10.2013 - 04.2015
- Developed project schedules with logical sequencing to meet deadlines, ensuring efficient use of time and resources.
- Assessed labor requirements and coordinated the dispatch of workers to construction sites, optimizing workforce allocation.
- Conducted regular inspections and reviews of projects to ensure compliance with building and safety codes and other relevant regulations.
Project Estimator
Oxentenko, Inc
06.2013 - 10.2013
- Reviewed architectural plans and specifications, collaborating with architects, general contractors, and owners to ensure project alignment and clarity.
- Accurately estimated costs for paint and coating on commercial projects, delivering detailed and competitive bids.
- Participated in pre-bid meetings to gather project insights and ensure a thorough understanding of project requirements.
- Delivered accurate estimates within tight deadlines by utilizing effective time management skills and prioritizing tasks effectively.
Correctional Officer III/Field Training Officer
North Dakota Department of Corrections
01.2009 - 06.2013
- Trained new employees in all aspects of prison control operations, ensuring adherence to safety protocols and operational procedures.
- Provided instruction on the proper handling and use of chemical weapons for prison staff.
- Served as a key team member responsible for maintaining prison security and ensuring the safety of both inmates and staff.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Commercial-Contractor Account Services Manager/Assistant Manager
Menards
01.2004 - 01.2009
- Generated sales to professional contractors and commercial businesses, providing accurate material estimates for projects and conducting site visits to monitor progress and coordinate timely deliveries.
- Managed daily operations of the building materials department, including employee supervision, training, and ensuring efficient workflow.
- Oversaw inventory maintenance and delivered exceptional customer service to meet client needs.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Construction & Design Consultant
Good Samaritan Society
01.2000 - 01.2003
- Served as a construction consultant for nursing homes across North Dakota, South Dakota, and Iowa, providing expert guidance on project development.
- Created preliminary designs using AutoCAD and developed project budgets to ensure cost-effective solutions.
- Secured architects and contractors, reviewed contracts, specifications, and plans, and authorized payment requests and change orders to ensure project integrity and successful execution.
Supply Specialist
North Dakota National Guard
01.1997 - 01.2001
- Managed the arms room, overseeing the secure storage, inventory, and issuance of weapons and equipment.
- Conducted routine weapons maintenance to ensure all arms were in optimal condition and met operational standards.
- Ensured compliance with all military regulations regarding weapons handling, safety, and inventory management.
Sales Associate/Men's Department Manager
G.R. Herberger's
01.1994 - 01.1998
- Provided excellent customer service, assisting customers with product selection and addressing inquiries to ensure a positive shopping experience.
- Trained and supervised staff, ensuring they were knowledgeable about products and motivated to meet sales goals.
- Monitored sales performance, adjusted displays and promotions, and collaborated with upper management to optimize department operations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Supply Specialist
United States Army
01.1989 - 01.1993
- Managed and maintained inventory of military supplies, equipment, and materials, ensuring accurate tracking and timely distribution.
- Coordinated logistical support for deployments and training exercises, facilitating the efficient allocation and transportation of critical resources.
- Conducted regular audits and inspections to ensure compliance with military standards and prevent loss or mismanagement of assets.
Education
Associate of Applied Science - Architectural Drafting And Estimating
North Dakota State College of Science
Wahpeton, ND05.2000
Skills
- Claims Estimating
- Property Damage Assessment
- Project Management
- Budgeting
- Project Planning
- Insurance Processes
- Communication
- Negotiation
- Analysis
- Workflow Optimization
- Efficiency
Timeline
Claims Representative/Estimator
Arrow Service Team
05.2018 - Current
Highway Maintenance Worker
Logan County
04.2015 - 05.2018
Project Manager
Arrow Service Team
10.2013 - 04.2015
Project Estimator
Oxentenko, Inc
06.2013 - 10.2013
Correctional Officer III/Field Training Officer
North Dakota Department of Corrections
01.2009 - 06.2013
Commercial-Contractor Account Services Manager/Assistant Manager
Menards
01.2004 - 01.2009
Construction & Design Consultant
Good Samaritan Society
01.2000 - 01.2003
Supply Specialist
North Dakota National Guard
01.1997 - 01.2001
Sales Associate/Men's Department Manager
G.R. Herberger's
01.1994 - 01.1998
Supply Specialist
United States Army
01.1989 - 01.1993
Associate of Applied Science - Architectural Drafting And Estimating
North Dakota State College of Science
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