James Rufus
Bakersfield,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience, Ambitious, career-focused job seeker, anxious to obtain an entry-level Manager Apprentice position to help launch career while achieving company goals. I am also a Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Loss Prevention Agent
WinCo Foods
Bakersfield, CA
12.2020 - Current
- Monitored and supervised customer's activities in store to detect signs of attempted theft
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation
- Assisted with internal investigations into personnel theft or fraud by customers and employees.
Lead Clerk
WinCo Foods
Bakersfield, CA
01.2020 - Current
- Implemented changes in organizational structure when necessary.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Communicated with customers and employees to answer questions or explain information.
- Provided support to management with daily operations.
- Understood and followed oral and written directions.
- Collaborated with others to discuss new opportunities.
Lead Clerk
WinCo Foods
Bakersfield, CA
02.2017 - 12.2020
- Delivered helpful and kind customer service to guests, to maximize customer satisfaction
- Used well-developed skill set, including delegating to improve relationships with others
- Assisted team members with special projects to meet expected requirements.
Freight Associate
WinCo Foods
Bakersfield, CA
06.2015 - 01.2017
- Unloading multiple delivery truck's, dairy, meat, dry loads and produce
- Down stack pallets and stock shelves rapidly.
Electrical and Air Line Installer
MIC Electric
Bakersfield, CA
06.2014 - 11.2014
- Used test equipment and hand tools locate electrical issues
- Reviewed blueprints to determine electrical component and wiring locations
- Inspected electrical components to identify hazards, defects and potential repairs.
Valve Technician
Rhino Valve USA, Inc.
Bakersfield, CA
09.2013 - 04.2014
- Utilized various troubleshooting, diagnostic and repair methods to alleviate valve issues and operational problems
- Checked, disassembled and repaired control valves and safety relief valves.
Roustabout 2
IRWIN Industries Inc.
Martinez, CA
06.2010 - 06.2013
- Worked on job sites assigned locations repairing flow lines
- Used electronic detectors to locate and repair leaks
- Bailed oil into barrels and cleaned up drilling area
- Safely operated forklift and aerial lift to move machinery around floor.
Education
High School Diploma -
West High School
06.1997
Skills
- Critical Thinking
- Customer Service
- Multitasking
- Forklift Certified
- Order writer Exp
- AS400 Exp
- Complex Problem Solving
- CCTV Systems Exp
- Reliable and Trustworthy
- Leadership
- Professional Work Ethics
- Flexible
- Store Audits
- Surveillance Equipment
- Policy Implementation
- Employee Training
- Conflict Resolution
- Retail Operations
Timeline
Loss Prevention Agent
WinCo Foods
12.2020 - Current
Lead Clerk
WinCo Foods
01.2020 - Current
Lead Clerk
WinCo Foods
02.2017 - 12.2020
Freight Associate
WinCo Foods
06.2015 - 01.2017
Electrical and Air Line Installer
MIC Electric
06.2014 - 11.2014
Valve Technician
Rhino Valve USA, Inc.
09.2013 - 04.2014
Roustabout 2
IRWIN Industries Inc.
06.2010 - 06.2013
High School Diploma -
West High School