Summary
Overview
Work History
Skills
Languages
Timeline
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James Ruiz

Mission

Summary

Dynamic personal trainer and former Sales Representative at Built Nutrition, skilled in relationship management and customer service. Proven ability to motivate clients and enhance sales through effective communication and team building. Developed inclusive fitness environments while driving client success and achieving high customer satisfaction. Committed to fostering diverse and supportive spaces for all.

Overview

10
10
years of professional experience

Work History

Personal Trainer

Self Employed
Mission
01.2015 - 03.2025
  • Explained and demonstrated fitness and conditioning techniques and movements.
  • Offered clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
  • Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities and orientations.
  • Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
  • Recommended products such as dietary supplements or heart rate monitors when necessary.
  • Enforced safety rules and procedures to minimize injuries.
  • Explained and taught proper use of weights, exercise bands and other fitness equipment.
  • Communicated with clients to determine goals and performed client assessments.
  • Assisted clients with developing reasonable diets and nutritional guidelines.
  • Built and established lasting relationships using encouragement and personal support.
  • Created nutritional plans that support overall health goals of clients.
  • Encouraged clients to take part in activities outside the gym to maintain a balanced lifestyle.

Sales Representative

Built Nutrition
Mission
06.2023 - 12.2024
  • Operated register, handled cash and processed credit card transactions.
  • Listened to customer needs to identify and recommend best products and services.
  • Analyzed customer feedback to improve products and services.
  • Identified customer needs by asking questions and advising on best solutions.
  • Reset store displays for special events and seasonal merchandise changes.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Sales Representative Assistant Manager

Pura Nutrition
Mission
02.2015 - 05.2024
  • Developed and encouraged sales and promotional team members.
  • Monitored inventory levels and coordinated with the procurement department to ensure product availability.
  • Coached team members on developing effective communication skills with clients.
  • Promoted exceptional levels of customer service by asking open-ended questions and assisting clients on sales floor.
  • Assisted in the recruitment, training, and development of sales staff.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Opened and closed store, set up registers and secured cash.
  • Resolved customer complaints regarding sales and service.
  • Monitored daily sales activities to identify areas for improvement.

Skills

  • Sales techniques
  • Team building
  • Customer service
  • Communication skills
  • Relationship management
  • Diversity inclusion

Languages

Spanish
Limited

Timeline

Sales Representative

Built Nutrition
06.2023 - 12.2024

Sales Representative Assistant Manager

Pura Nutrition
02.2015 - 05.2024

Personal Trainer

Self Employed
01.2015 - 03.2025

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James Ruiz