Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
Hobbies and Interests
References
Timeline
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James Ruminski

Cleveland,OH

Summary

Customer-focused professional with many years of experience enhancing profitability by delivering attentive service and in-depth product knowledge. Dedicated sales professional with history offering targeted solutions, detailed product information, and accurate price quotes to aftermarket customers. Friendly and responsive when interacting with internal teams and external contacts.

Overview

15
15
years of professional experience

Work History

Aftermarket Sales Manager

Ford Motor Co./ Marketsource
Cleveland, Ohio
09.2018 - Current
  • Maintained and strengthened FCSD's relationships with partner FADs in designated territory
  • Implemented strategic account management strategies that resulted in higher revenue generation and new business opportunities.
  • Supported sales efforts through active participation in both sales blitz events and training sessions.
  • Enhanced product education efforts resulting in successful market penetration
  • Increased sales and raised brand awareness by enhancing marketing support for PSN.
  • Maintained a record of consistently meeting and exceeding sales targets on a quarterly basis since joining in 2016.
  • Organized trade shows and other events to showcase new products or services.
  • Prepared detailed reports summarizing sales data including volume, market share, competitive analysis.
  • Maintained a high level of customer satisfaction by responding quickly to inquiries or complaints.

Territory Sales Manager

Ford Motor Co./MarketSourrce
Cleveland, Ohio
08.2016 - 09.2018
  • Worked closely alongside Ford Dealers and FADS to increase sales of Ford parts in the aftermarket sector.
  • Established successful connections with IRF, resulting in the expansion of the PSN network
  • Worked closely with OSR's in the territory to enhance their knowledge and skills
  • Led teams in executing targeted sales campaigns with remarkable results
  • Skilled in grasping product details
  • Coordinated efforts between FCSD and the field teams.
  • Prepared weekly and monthly reports on sales performance against targets.
  • Participated in trade shows, conferences, seminars, and other events to promote products or services.
  • Provided technical assistance when needed during the sale process.

PSC Program Manager

Jobbers Automotive Warehouse
Cleveland, Ohio
04.2009 - 08.2016
  • Optimized productivity and organization of the CO-OP parts warehouse.
  • Analyzed customer trends through report generation
  • Ensured customers' inventories were updated in accordance with prevailing business trends.
  • Assisted with inventory optimization
  • Provided guidance and expertise to customers regarding their corporate operations
  • Oversaw operations within an extensive territory ranging from Mentor to Sandusky
  • Contributed to the creation of initiatives aimed at increasing revenue.
  • Communicated regularly with external partners to ensure alignment of strategies and goals.
  • Implemented best practices in order to maximize efficiency of operations.

Education

Business Management -

Capital University

Skills

  • Excellent Customer service
  • Salesforce
  • Microsoft Excell
  • Outside Sales
  • Account Management
  • Business Development
  • OEM
  • Territory Management
  • Customer Relationship Management
  • Competitive Analysis
  • Sales Presentations
  • Strategic Sales Planning
  • Technical knowledge
  • Customer Retention Strategies
  • Sales strategy development
  • Brand Development
  • New Hire Onboarding
  • Market Trend Analysis
  • Sales Targeting
  • Contract Management
  • New Business Development
  • Aftermarket Sales
  • Goal Setting
  • Customer Service
  • Sales Reporting
  • Relationship Building
  • Organizational Skills
  • Product and Service Promotion
  • Multitasking
  • Sales Tracking
  • Analytical Skills
  • Continuous Improvement
  • Sales Quota Management
  • Inventory Management

Accomplishments

  • Achievements/Tasks
  • Tasks/Achievements

Volunteer Experience

  • American Foundation for Suicide Prevention, Clevealnd Chapter board member, 01/2018, 01/2021, Cleveland, Ohio
  • Tri League Baseball and Softball, President, 06/2017, 01/2020, Cleveland, Ohio

Hobbies and Interests

  • Sports
  • Charities

References

References available upon request.

Timeline

Aftermarket Sales Manager

Ford Motor Co./ Marketsource
09.2018 - Current

Territory Sales Manager

Ford Motor Co./MarketSourrce
08.2016 - 09.2018

PSC Program Manager

Jobbers Automotive Warehouse
04.2009 - 08.2016

Business Management -

Capital University

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James Ruminski