James Ruminski
Parma,OH
Summary
Tenacious, persistent, and driven sales professional with a proven track record of adapting to changing environments and trends. Achieved exceptional sales results through exceptional leadership, relationship building, and new account development. Recognized for substantial increases in market share and penetration. Customer-focused professional with many years of experience enhancing profitability by delivering attentive service and in-depth product knowledge. Dedicated to offering targeted solutions, detailed product information, and accurate price quotes to aftermarket customers. Friendly and responsive when interacting with internal teams and external contacts.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Aftermarket Sales Manager
MarketSourrce/Ford Motor Co
Cleveland, US
09.2018 - Current
- Managed all aspects of the FCSD relationships with their FAD partners in the assigned territory.
- Monitored inventory levels of aftermarket parts and supplies to ensure timely delivery of orders.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Marketing Support (PSN)
- Sales Blitz support.
- Achieved sales goals every quarter since being hired in 2017.
- Consistently in the top three nationwide in year-over-year sales growth.
- Covering Ohio, Michigan, West Virginia, and western PA.
- Analyzed market trends, customer feedback, and competitors' activities to identify opportunities for growth.
- Established relationships with key accounts in the aftermarket industry.
- Prepared detailed reports summarizing sales data including volume, market share, competitive analysis.
Territory Sales Manager
MarketSourrce/Ford Motor Co
Cleveland, US
08.2016 - 09.2018
- Worked with assigned Ford Dealers and FADS to drive Ford parts sales to the aftermarket.
- Expanded the PSN network's user base.
- Worked closely with OSRs, delivering education and support within the allocated area.
- Demonstrated leadership in driving effective sales blitz campaigns.
- Product knowledge specialist
- Developed strong professional connections.
- Facilitated effective collaboration between FCSD and field teams.
- Provided technical advice and product training to customers and staff on product features, benefits, and uses.
- Participated in trade shows, conferences, seminars, and other events to promote products or services.
PSC Program Manager
Jobbers Automotive
Valley View, US
04.2009 - 08.2016
- Provided trend analysis for every customer
- Reviewed and updated inventories of customers based on evolving business trends
- Contributed to enhancing inventory management practices
- Offering expert advice and guidance to customers on their business operations
- Oversaw and provided client services in an extensive region encompassing Mentor to Sandusky.
- Contributed to the creation of initiatives aimed at boosting sales
- Achieved a significant territory expansion with a remarkable 41% rise in 2013 and sustained momentum with an additional 12% increase in the following year.
- Successfully achieved a revenue of $1,210,794.97 in 2013
Automotive Service Manager
Sylvester Auto & Tire Service
Avon, US
02.2008 - 03.2009
- Effectively handled customers' needs with respect as part of running the daily operations at an auto shop
- Elevated financial management skills to budget wisely for advertising, expenses and payroll
- Boosted brand perception while driving up customer loyalty resulting in better financial returns
Market Area Service Manager (ACDelco)
Melior Inc
Birmingham, US
11.2004 - 10.2007
- Oversaw market operations in diverse locations across Ohio including Northeast and Northwest regions
- Oversaw the functioning of 438 independent service shops.
- Maximized customer satisfaction by addressing service issues
- Demonstrated effective problem-solving skills while managing owner relation cases
- Addressed and resolved all product quality concerns
- Streamlined warranty procedures to optimize efficiency and customer satisfaction
- Maintained accurate records by completing daily paperwork efficiently.
- Ensured smooth handling of owner relation cases
- Visited various accounts across the state
Service Advisor and Asst Manager
Ganley Olds, Subaru
Lakewood, US
07.2001 - 11.2004
- Handling customer complaints
- Handling management request
- Handled customer service issues
- Dealing with tech and customer vehicles
- Entering customer complaint in print form
- Dealing with manufacturer representative
- Maintaining high C.S.I number (racking 15th in nation for Subaru)
Education
Some College - Business
Capital University
Cleveland, OH05.2021
Skills
- Time management
- Microsoft Excel
- Mechanical knowledge
- Sales
- OEM
- Outside Sales
- Sales Management
- Account Management
- Inside Sales
- Automotive Repair
- Business Development
- Management
- Excellent Customer service
- Office 2010 program
- Running dealership service departments and independent repair centers
- Marketing to independent repair centers
- Managing inventory in warehouses and parts rooms
- Teaching and putting on training seminars
- Negotiation
- Mechanic Experience
- Strategic Planning
- Vehicle Maintenance
- Pricing
- Leadership
- Sales management
- Program management
- Customer service
- Mentoring
- Training & development
- Territory management
- Dealership experience
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Computer skills
- Communication skills
- CRM Software
Certification
Driver's License
- Mental Health First Aid for Public Safety – Mental Health First Aid USA.
Personal Information
- Authorized To Work: US
- Title: Business Development Professional
Timeline
Aftermarket Sales Manager
MarketSourrce/Ford Motor Co
09.2018 - Current
Territory Sales Manager
MarketSourrce/Ford Motor Co
08.2016 - 09.2018
PSC Program Manager
Jobbers Automotive
04.2009 - 08.2016
Automotive Service Manager
Sylvester Auto & Tire Service
02.2008 - 03.2009
Market Area Service Manager (ACDelco)
Melior Inc
11.2004 - 10.2007
Service Advisor and Asst Manager
Ganley Olds, Subaru
07.2001 - 11.2004
Some College - Business
Capital University